First Data Corporation Utility Business Process Outsourcing

Topics:
Strategic Management Tools
Tags:
BPO,
Outsourcing,
Operational Planning,
It Services,
It Operations,
First Data Corp.,
Financial Accounting,
Financial,
Finance,
Business Process Outsourcing (BPO),
...
Source:
UtiliPoint International

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Overview: Fundamental change continues to transform the landscape in the utilities industry. The financial stakeholders of utility companies are attracting a greater premium for obtaining and managing capital. Regulators are seeking lower rates, efficiency and financial accountability, forcing utility executives to search for lower costs, improved customer satisfaction, streamlined processes and better controls. Within this dynamic environment is an emerging will and desire of utility executives to meet the challenges of their organizations head on. The progression of outsourcing in the utility industry has not been a straight line evolution from services contracting to business process outsourcing.

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Format: PDF | Size: 646KB | Date: Mar 2005 | Pages: 13

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