Transforming the Service Business Into a Revenue Engine: How the Combination of Technology and Business Process Outsourcing Can Improve Service Sales Visibility and Efficiency to Maximize Services Revenue

Topics:
Strategic Management Tools
Tags:
BPO,
Sales Strategy,
Sales Force Management,
Sales,
Revenue,
Outsourcing & Subcontracting,
Outsourcing,
Operational Accounting,
It Services,
It Operations,
...
Source:
THINKstrategies

FREE Registration is required

Overview: With the economy rebounding, corporations in almost every sector are refocusing their energies on rejuvenating revenue growth that has been stalled over the past three years. In the quest for new revenue streams, one of the most profitable opportunitiesùafter-sale servicesùis a key lever for new strategic growth. A new generation of outsourcers with specialized service sales skills, software tools and processes are transforming companies' through technology-enabled business process outsourcing (BPO) that increases service sales productivity and improves cost management. These technology-enabled BPO providers empower internal sales teams and channel partners, without threatening or competing with them.

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Format: PDF | Size: 148KB | Date: Jul 2004 | Pages: 6

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