Application Outsourcing: A Competitive Advantage Tool

Topics:
Competitive Strategy
Tags:
Business Operations,
Competitive Advantage,
CTG,
Information Technology,
It Operations,
Management,
Outsourcing,
Outsourcing & Subcontracting,
Strategy
Source:
CTG

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Overview: Information technology (IT) departments face growing pressure to improve IT's business value by accelerating the delivery of new applications and technologies and improving service to users. At the same time, studies find that basic maintenance and support of the existing application portfolio consumes up to 50% to 80% of a typical IT department's resources - posing a serious roadblock to the new initiatives and improved services that can enhance an organization's competitive position. Outsourcing the management of established applications is widely recognized as an effective strategy for meeting that challenge.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 175KB | Date: Apr 2002 | Pages: 4

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