Capturing Complete Process Knowledge From Business Users

Topics:
Business Process Management
Tags:
Business Knowledge,
Business User,
Knowledge,
Management,
Newmerix Corp.,
Strategy
Source:
Newmerix

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Overview: Business knowledge is critical to ensuring that testing program increases the value, and reduces the risk, of PeopleSoft application. Still, many organizations give up on involving business users in their testing approach. It is very hard to get business users involved. Their jobs have nothing to do with testing, and they resist being burdened by activities that detract from their core responsibilities. To gain participation, it is necessary to identify exactly what is needed from business users and create a time-efficient system that accommodates their requirements. This whitepaper provides tips for ensuring the capture of data and process knowledge from business users when building automated tests.

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Format: PDF | Size: 173KB | Date: Apr 2005 | Pages: 2


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