Human Resource Management Influence on Organizational Citizenship Behaviors

Topics:
Performance Management
Tags:
Behavior,
HRM,
Human Resource Management (HRM),
Human Resources,
Organizational Structure,
University Of Wisconsin-Milwaukee,
Workforce Management
Source:
University of Wisconsin-Milwaukee

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Overview: Organizational citizenship behaviors (OCB's) are defined as work-related behaviors that are discretionary, not related to the formal organizational reward system, and, in the aggregate, promotes the effective functioning of the organization. In the past ten to fifteen years these types of behaviors have been gaining a lot of attention. The behaviors include helping employees with their work when they have been absent, helping orient new employees into their department, assisting the supervisor with their duties, as well as coming to work early or staying late.

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Format: PDF | Size: 142KB | Date: Sep 2003 | Pages: 5

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