Guideline on Total Quality Management

Topics:
Total Quality Management
Tags:
Business Operations,
It Operations,
Quality,
Total Quality Management,
Tqm/Six Sigma/ISO 9000
Source:
Associated General Contractors of America

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Overview: Every member of the construction team can benefit from the implementation of Total Quality Management (TQM) within their companies. The purpose of this paper is to provide a brief overview of TQM and to assist construction company executives in their understanding of the benefits of implementing TQM in their companies. There is misunderstanding by many in the construction industry over differences between Total Quality Management and Quality Control or Quality Assurance.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 131KB | Date: Nov 2003 | Pages: 3

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