The Changing Role of Billing

Topics:
Account Management
Tags:
Billing,
Contact Solutions,
Finance,
Free Trade,
Networking,
Tariff,
Telecom & Utilities,
Telecommunications,
Telephony
Source:
Contact Solutions

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Overview: The industry is rapidly reorganizing itself to optimize value at the point where customer needs, products and services, and networks come together to meet the demands of a new virtual, customer-defined, solutions-driven environment. Successful telecommunications companies of the future are making major changes in how, where and with whom they do business. The world of telecommunications is changing at a rate never seen before. Time to market, tariff innovation and service differentiation are the watchwords for the future. This article shows that providing these will require a sophisticated 'front-office' billing and CRM capability.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 185KB | Date: Dec 2002 | Pages: 5

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