The Changing Scale of Total Quality Management

Topics:
Total Quality Management
Tags:
Business Operations,
It Operations,
Quality,
Total Quality Management,
Tqm/Six Sigma/ISO 9000,
University Of East Anglia
Source:
University of East Anglia

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Overview: This article attempts to clarify the issues associated with the differences by placing the TQM phenomenon within the wider context of changes in thinking about management in general to better illustrate how TQM has assumed its many shapes and sizes. The theme then is an exploration of difference on the basis of scale and this article offers illustrations of scale beginning with specific TQM as a program and ending with the most general forms of TQM as an expression of a new form of postmodern capitalism.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 159KB | Date: Dec 2002 | Pages: 33

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