Globalizing a Retail Contract Management System

Topics:
Grocery,
Petroleum and Gas
Tags:
BearingPoint Inc.,
Contract Management,
Finance,
Free Trade,
Marketing,
Marketing Research,
Product Marketing,
Service Management
Source:
BearingPoint

Overview: This case study is of a leader in the global oil and gas industry, which has business units in exploration, development, production, gas marketing, fuels supply, refining, distribution and fuels marketing businesses. For years, its customer service organization employed a decentralized approach to managing contracts with the retail distributors of its products worldwide. Revenue leakage, missed contract negotiation opportunities and overall inefficiency in the contract management process led company management to initiate a global initiative to remedy the situation. The company turned to BearingPoint which helped it set direction and efficiently carry out systems integration and global deployment.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF

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