Enterprise Systems and Ongoing Process Change

Topics:
Strategic Management Tools
Tags:
Emerald,
Enterprise System,
Management,
Marketing,
Marketing Research,
Tools & Techniques
Source:
Emerald

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Overview: Enterprise systems packages have long been associated with process change. A survey of 163 organizations and detailed interviews with 28 more suggests that enterprise systems were still being implemented even among early adopters of the technology, and that process change was being undertaken on an ongoing basis. After the prerequisites of time, critical mass of functionality, and significant expenditures were taken care of, the factors most associated with achieving value from enterprise systems were integration, process optimization, and use of enterprise-systems data in decision making.

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Format: PDF | Size: 207KB | Date: Jan 2005 | Pages: 11

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