Usable Security and E-Banking: Ease of Use Vis-a-Vis Security

Topics:
Commercial Banking
Tags:
Banking,
Ease Of Use,
Electronic Banking,
Financial Services,
Security,
University Of Wollongong
Source:
University of Wollongong

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Overview: Electronic banking must be secure and easy to use. An evaluation of six Danish web-based electronic banking systems indicates that the systems have serious weaknesses with respect to ease of use. The paperĘs analysis of the weaknesses suggests that security requirements are among their causes and that the weaknesses may in turn cause decreased security. Automation, instruction, and understanding can be identified as different approaches to usable security. The paper discusses the pros and cons of automation and understanding as alternative approaches to the design of web-based e-banking systems.

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Format: PDF | Size: 290KB | Date: Feb 2005 | Pages: 11

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