Limits to Value in Electronic Commerce-Related Information Technology Investments

Topics:
Commercial Banking
Tags:
Electronic Commerce,
Finance,
Information Technology,
Investment,
Management,
Strategy,
University Of Minnesota
Source:
University of Minnesota

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Overview: This paper extends the limits to value model of Davern and Kauffman [22] to explore market and process-level factors that impact value flows to firms for their information technology (IT) investments. It characterizes IT value in terms of potential value and realized value, and show how each is subject to different effects - limits to value - that diminish the benefits of the investment. Following the development of our analytical framework from existing economic and organizational theories of IT valuation and technology adoption and diffusion, it analyzes a series of case studies of Internet-based travel reservation systems in electronic commerce.

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Format: PDF | Size: 138KB | Date: May 2000 | Pages: 30


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