How to Hold on to Your Customers When Times Are Tough

Topics:
Account Management
Tags:
Customer,
Huthwaite
Source:
Huthwaite

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Overview: Some organizations are better at weathering storms than others, and some sectors are less affected than others, so can you focus your effort on areas which could still be looking ahead rather than battening down the hatches. Organizations should concentrate on retaining their existing customers when the economic future is uncertain and there are eight key principles to make sure your customers stay your customers.

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Format: PDF | Size: 135KB | Date: Mar 2002 | Pages: 3

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