A Pragmatic Assessment of the Balance Scorecard: An Evaluation of a New Performance Management System for Use in a NHS Multi- Agency Setting in the UK

Topics:
Performance Management,
Strategic Management Tools
Tags:
Agency,
Balanced Scorecard,
Marketing,
Marketing Research,
Performance,
Performance Management,
University Of Bradford
Source:
University of Bradford

FREE Registration is required

Overview: Despite worldwide popularity, Balanced Scorecard (BSC) usage in local public sector NHS organizations is rare. This paper conditionally outlines grounds supporting such usage. In particular, the BSC's contribution to improved accountability needs emphasizing, and underlying conceptual concerns with the BSC system and its implementation pitfalls require full consideration. Full customization of the system for NHS usage, is then possible. Finally, to minimize organizational resistance, a streamlined BSC implementation approach is recommended. In the short-term, reasons why NHS organizations could still be induced by pragmatic concessions from Central Government / Strategic Health Authorities to implement the BSC, are also outlined.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 188KB | Date: Jul 2002 | Pages: 15

People who downloaded this item also downloaded

White Paper A Systematic Approach for Knowledge Audit Analysis: Integration of Knowledge Inventory, Mapping and Knowledge Flow Analysis
White Paper Balanced Scorecard Best Practices: Understanding Leading Measures
White Paper From Conformance to Performance Auditing and Continuous Improvement of ISO 9000 Quality Certified Systems
White Paper Business Process Audit
White Paper Audit Committee Responsibilities In The Post-Enron Era

Top results from Strategic Management Tools

White Paper Adopting Server Virtualization for Business Continuity and Disaster Recovery
White Paper Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure
White Paper Planning for Business Continuity and Disaster Recovery Using CA Recovery Management Solutions and VMware vSphere Cloud Operating Systems for High Availability
Case Study Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services
Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent

» View all Strategic Management Tools listings

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this directory, you become a member of BNET. In addition, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a directory registrant, you will receive a complimentary subscription to the BNET member newsletter, The BNET Report. You can unsubscribe from this newsletter at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).