Enabling Quality Management: How Strategic Context Is Needed To Drive Effective Application

Topics:
Performance Management,
Total Quality Management
Tags:
2GC,
Software,
Quality Management,
Quality,
Performance Management,
Performance,
Human Resources,
Enterprise Software,
Data Management,
Business Operations,
...
Source:
2GC

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Overview: This paper discusses how performance management methods can efficiently provide this linkage and so enable improved application of Quality Management tools. The paper concludes that while Performance Management and Quality Management are both essential elements of the modern organization. To fully realize their potential benefits, the aims of these tools need to be closely aligned with the strategic goals of the organization. Applying best practice Performance Management system design methods can achieve this, while also ensuring more efficient use of organization resources during the design and application of such systems.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 815KB | Date: Mar 2004 | Pages: 19

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