The Development of the Balanced Scorecard as a Strategic Management Tool

Topics:
Strategic Management Tools
Tags:
2GC,
Balanced Scorecard,
Leadership,
Management,
Marketing,
Marketing Research,
Strategic Management,
Strategic Management Tool,
Strategy
Source:
2GC

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Overview: The balanced scorecard is a widely adopted performance management framework first described in the early 1990s. More recently it has been proposed as the basis for a strategic management system. This paper describes its evolution, recognizing three distinct generations of balanced scorecard design. The paper relates the empirically driven developments in balanced scorecard thinking with literature concerning strategic management within organizations. It concludes that developments to date have been worthwhile, highlights potential areas for further refinement, and sets out some possible topics for future research into the field.

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Format: PDF | Size: 233KB | Date: Jan 2004 | Pages: 10

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