Information Technology Innovations and Commercial Banking: A Review and Appraisal From an Historical Perspective

Topics:
Commercial Banking
Tags:
Appraisal,
Banking,
Commercial Banking,
Financial Services,
Information Technology,
Innovation,
Leadership,
Management,
Strategy
Source:
Open University

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Overview: Technological innovation in general and information technology (IT) applications in particular, have had a major effect in banking and finance. This research reviews the effects on banking organizations with reference to front office or external changes as described by the nature of product and service offerings. The research also considers innovations in the back office or internal (operational function) changes brought about to banking organizations. The research then discusses the potential impact of more recent innovations (i.e. electronic purses, digital cash and Internet banking). As a result, the research provides an historical perspective on the main drivers determining adoption of technological innovation in retail banking markets.

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Format: PDF | Size: 151KB | Date: Nov 2001 | Pages: 42

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