Assessing the Introduction of Electronic Banking Using the Technology Acceptance Model

Topics:
Commercial Banking
Tags:
Banking,
Electronic Banking,
Finance,
Financial Services,
Operational Accounting,
Payment
Source:
Idea Group

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Overview: The developments taking place in information and communication technology are increasing competition in financial institutions worldwide. Thus, the deployment of advanced technologies is essential to achieve a competitive edge. Recently, the banking industry was highly affected by the technology evolution that transformed the way banks deliver their services, using technologies such as automated teller machines, phones, the Internet, credit cards, and electronic cash. This case covers the introduction and diffusion of retail banking and the development in electronic delivery channels and payment systems in its marketplace.

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Format: PDF | Size: 178KB | Date: Nov 2002 | Pages: 25

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