From Voice over IP to Unified Communications: Simplify System Management

Topics:
e-Business and e-Commerce,
Employee Handbook,
Information Technology Strategy,
Public Speaking,
Telesales - Telemarketing
Tags:
IP,
ShoreTel,
Telecommunications,
Telephone System,
Telephone System Manageability,
Unified Communications,
Voice,
VoIP
Source:
ShoreTel

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Overview: Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, and client applications-are managed by different tools. In this paper you will learn more about how various architectural approaches impacts overall system manageability.

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Format: PDF | Date: Nov 2009

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