High Performance In Sight: Pharmaceutical Company Saves Money By Streamlining IT Infrastructure

Topics:
Information Technology Strategy
Tags:
Accenture Ltd.,
Quality,
Process Improvement,
Pharmaceutical Company,
Management,
ITIL,
It Services,
IT Infrastructure,
Information Technology,
High-performance,
...
Source:
Accenture

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Overview: To sustain revenues in a competitive market and invest more aggressively in research and development, one of the world's largest pharmaceutical companies made a strategic decision to reduce US$100 million from its IT budget. IT standardization was the first item on the agenda. Accenture marshalled a team from Accenture Technology Consulting, including specialists from the Data Center Technology and Operations (DCT&O) service line, to develop the infrastructure support services operating model and process manual. DCT&O focuses on driving cost efficiencies and operational effectiveness through the optimization of underlying infrastructure technologies, as well as the supporting operational processes, based on IT Infrastructure Library (ITIL) version 3.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 63KB | Date: Jul 2008 | Pages: 3

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