Applying Remote Support Technology for Maximum Impact

Topics:
Business Models,
Information Technology Strategy,
Organizational Effectiveness,
Strategy Formulation,
Training
Tags:
Citrix Systems Inc.,
Remote Administration,
Remote Support
Source:
Citrix Online

FREE Registration is required


Sponsored by
Citrix Online

Overview: Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Date: Oct 2009

Top results from Information Technology Strategy

White Paper Integrating the Cisco Unified Presence Server in Your Unified Communications Network
White Paper Overcoming IP Telephony Performance Issues in a Converged Network
White Paper Exchange Server 2010: What's New and What's Changed?
White Paper Ten Things You Should Know about Windows 7
White Paper Microsoft Exchange Server 2007 Performance on VMware vSphere 4

» View all Information Technology Strategy listings

Top results from Strategy Formulation

Webcast Live Webcast: Get Control over SaaS Application Access
White Paper Adopting Server Virtualization for Business Continuity and Disaster Recovery
White Paper Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure
White Paper Planning for Business Continuity and Disaster Recovery Using CA Recovery Management Solutions and VMware vSphere Cloud Operating Systems for High Availability
White Paper Practical Approaches for Securing Web Applications across the Software Delivery Lifecycle

» View all Strategy Formulation listings

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this directory, you become a member of BNET. In addition, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a directory registrant, you will receive a complimentary subscription to the BNET member newsletter, The BNET Report. You can unsubscribe from this newsletter at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).