The Four Lessons: Launching A Corporate Brand Internally
- Topics:
- Brand Strategy
- Tags:
- Brand,
- Branding,
- Customer Experience,
- Interbrand,
- Marketing
- Source:
- Interbrand
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Overview: From the executive summary: ‘Researches indicate that most products and services today have been commoditized. There is minimal differentiation. Customer experiences now define the brand. Great brands are the result of great common consistent customer experiences. Customer experiences are the next battlefield for differentiation. Thus, the people can help companies win the battle.’ The paper explores this issue in detail.
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Format: PDF | Size: 24KB | Date: Jun 2004 | Pages: 5




