Integrating the Cisco Unified Presence Server in Your Unified Communications Network

Topics:
Conflict Resolution,
CRM,
Information Technology Strategy,
Interpersonal Communication,
Small Business
Tags:
Cisco Systems Inc.,
Collaboration,
Global Knowledge,
Instant Messaging,
Internet,
Online Communications,
Server,
Unified Communications
Source:
Global Knowledge

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Overview: Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've tried to send them an Instant Message just to sit there and wait forever for a response and didn't know why? In this white paper, we will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution (CUPS) version 7.0.

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Format: PDF | Date: Aug 2009

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