Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution

Topics:
Human Capital,
Job Search,
Small Business,
Total Quality Management
Tags:
Business Intelligence,
CRM,
CRM Solution,
Customer Relationship Management (CRM),
Enterprise Software,
Sales,
Software,
Staffing,
Staffing Service
Source:
Microsoft

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Sponsored by
Microsoft

Overview: Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer data located in a wide array of databases. These solutions created silos of customer information, limited visibility into sales and marketing data, and hampered employee collaboration. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user acceptance, and system integration criteria.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: WORD | Date: Apr 2008

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