Leaders Play Key Role In Keeping Organizational Culture From Being Moldy

Topics:
Business Ethics
Tags:
American City Business Journals Inc.,
Business Operations,
Finance,
Leader,
Management,
Managerial Accounting,
Operational Planning,
Organizational Culture,
Team Management
Source:
American City Business Journals

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Overview: From the executive summary: ‘Culture develops over time. Formal and informal systems, management behavior, and symbolic actions endorsed explicitly or implicitly translate into water cooler protocols, meeting etiquette, and dress codes. Some offices communicate by formal memos. Others decide even the weightiest of issues through casual chitchat in the hallway. An organization's culture has a tremendous effect not only on how members relate internally, but also on how they deliver customer service, their regard for quality, cost management, personal initiative, teamwork, and goal setting.’ The paper examines this issue in detail.

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Format: HTML | Date: Aug 2002 | Pages: 2

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