Six Sigma Going Beyond Manufacturing
- Topics:
- Six Sigma
- Tags:
- APQC,
- Business Operations,
- Customer Expectation,
- It Operations,
- Manufacturing,
- Process Improvement,
- Quality,
- Six Sigma,
- Tqm/Six Sigma/ISO 9000
- Source:
- APQC
FREE Registration is required
Overview: From the executive summary: ‘Businesses today are standing upon the threshold of a new era in quality. To respond to increasing customer expectations, they must be willing to reinvent and improve themselves on a continuous basis. It is essential that they be adequately prepared for rapid, and sometimes unexpected, change, but the vast majority of organizations today are locked in place by catatonic, ordinary quality programs and frameworks. Many progressive companies are now looking to redesign their business processes in an effort to invigorate quality approaches in all organizational initiatives. Executives and managers are looking for ways to both improve their organization's bottom line based on real data and tie their processes to customer expectations. By providing actionable information and building on the successes of previous quality efforts, Six Sigma has great potential to meet their needs.’ The paper examines this in detail.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 115KB | Date: Mar 2001 | Pages: 2
