Case Study: Enterprise Output Strategy Development
- Topics:
- Commercial Banking
- Source:
- Madison Advisors
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Overview: With the recent passage of the Check 21 legislation, the Bank faced the challenge of migrating customers away from physical check return and toward check images. Madison Advisors utilized our standard methodology, consisting of a combination of facility tours, interviews, industry research, and extensive client experience to examine the Bank's internal customer communication infrastructure and applications, and the production and manufacturing systems of the business lines. We then provided recommendations on the appropriate enterprise strategy, platforms, and model upon which to standardize.
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