Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent Learn how one jewelry retailer reduced infrastructure costs by 90 percent and e-mail support work by 80 percent using Microsoft Online Services.

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
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White Paper Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...

Tags: Collaboration, Web, Software, Office Suites, Microsoft Office Live Meeting

Sponsored by: Microsoft
Date: October 2007
Microsoft
White Paper Social CRM Comes of Age Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer...

Tags: Advertising & Promotion, Construction, CRM, Customer, Customer Relationship Management (CRM)

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast Live Webcast: Haunted by Symantec Ghost? Learn About a New and Superior Approach Retro fashion might be in style, but old-fashioned point-imaging solutions such as Symantec Ghost lack important capabilities and cannot save you the time and money...

Tags: Kace, Security, Symantec Corp., Symantec Ghost, Webcast

Sponsored by: KACE
Date: October 2009
KACE
Presentation IBM Lotus Sametime Demo: Real-time. Right Now. Collaboration across time zones and locations has never been easier -- or faster.IBM Lotus Sametime software helps you keep pace with your real-time work environment...

Tags: Collaboration, Enterprise Software, Groupware, IBM Corp., IBM Lotus SameTime

Sponsored by: IBM
IBM
White Paper Be there without going there: Web conferencing speeds connections without the costs of travel The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and...

Tags: Channel Management, Emerging Technologies, Internet, Marketing, Software As A Service (SaaS)

Sponsored by: IBM
Date: July 2009
IBM
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Download IBM® Industry Podcast series: Tips for Thriving in Today's Economy with BPM. Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This Podcast series explains how that goal can be realized...

Tags: BPM, Podcasts, Operational Planning, It Operations, Internet

Sponsored by: IBM
Date: October 2009
IBM
Webcast Top 10 DMVs for Easier SQL Server Monitoring Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as...

Tags: Cloud Computing, Quest Software Inc., On-demand, Monitoring, Microsoft SQL Server

Sponsored by: Quest Software
Date: October 2009
Quest Software
Webcast Live Webcast: How American Cancer Society Cut the Cost of Audio Conferencing You can cut audio conferencing costs without cutting into productivity, but you need the right solution. Join this live ZDNet Webcast to hear how...

Tags: American Cancer Society, Audioconferencing, Monitor, Webcast

Sponsored by: Citrix Online Audio, LLC
Date: October 2009
Citrix Online Audio, LLC
Webcast Live Webcast: 5 Strategies to Increase Your Cold Calling Effectiveness When your calls roll into voicemail, how often does anyone call you back? Then, if you get through to decision makers, are you running into...

Tags: Citrix Systems Inc., Web Conferencing, Strategy, Sales Tools, Sales

Sponsored by: Citrix Online
Date: November 2009
Citrix Online
White Paper 9 Management Practices for Exceptional Webinars Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process...

Tags: Marketing, Webinar

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Webcast Controlling the Cost of Audio Conferencing The use of audio conferencing continues to grow as organizations of all sizes recognize its many benefits and convenience for conducting internal and external business....

Tags: Audioconferencing

Sponsored by: Citrix Online
Date: August 2009
Citrix Online
White Paper How to Maximize the Power of a Sales Call The sales call is the most critical point in sales and marketing system and the ultimate test of marketing program. It's the point where all...

Tags: Dave Kahle, Marketing, Sales, Sales Call, Sales Force Management

Company: Dave Kahle
Date: January 2000
Dave Kahle
White Paper Quit Wasting Time With Worthless Follow-Ups; How to Know Who to Pursue, and What to Do to Close Them A planned marketing program to complement the phone calls to act as a way to stay in touch with the group of prospects. The paper...

Tags: Dave Kahle, Management, Marketing, Marketing Research, Team

Company: Dave Kahle
Date: January 2003
Dave Kahle
White Paper The Ninth Time Management Secret: Nurture Helpful Relationships There is a powerful time management principle: Creating relationships that result in people gladly working to assist someone can be one of the most powerful...

Tags: Dave Kahle, Productivity, Time Management

Company: Dave Kahle
Date: January 2003
Dave Kahle
White Paper One of the Emerging New Rules for Sales - The Value-Added Sales Call The writer of this article tries to show that no matter what we sell, it is likely that the customer has more to do and...

Tags: Customer, Dave Kahle, Sales, Sales Force Management, Sales Strategy

Company: Dave Kahle
Date: January 2003
Dave Kahle
White Paper A Take It or Leave It Attitude Begins at the Top The article says that management is at the root of poor customer service. We stress the importance of good customer service. The issue of delivery...

Tags: Customer Relationship Management (CRM), Customer Service, Dave Kahle, Enterprise Software, Importance

Company: Dave Kahle
Date: January 2003
Dave Kahle
White Paper Dealing with Difficult Customers It is easy to work with people we like, and it is even easier to work with people who like us. But that is not...

Tags: Customer, Dave Kahle

Company: Dave Kahle
Date: January 2003
Dave Kahle
White Paper Sales Manager's Roadmap To A Successful Field Visit Every successful sales manager knows that the best way to coach reps is on the job -- making calls together and sharing ideas. A person...

Tags: Human Resources, Recruitment & Selection, Sales, Sales Force Management, Sales Manager

Company: SeaBird Associates
Date: January 2003
SeaBird Associates
White Paper Dealing with Acceptance and Rejection The article states that the sales process we are showing is a very natural process of two, or more, people sharing their information to develop...

Tags: Call, Management, Productivity, Sales, Sales Force Management

Company: Speakers Roundtable
Date: January 2003
Speakers Roundtable
White Paper How to Fill Your Prospecting Pipeline The article states that the goal of every salesperson is to make sales. Unlike most other businesses, in sales the purchase represents merely the tip...

Tags: Corporate Communications, Marketing, Prospect, Sales, Sales Force Management

Company: Speakers Roundtable
Date: January 2003
Speakers Roundtable
White Paper Preparing for the Sales Call Being fully prepared for the sales interview has a number of advantages for both the company and the customer. By being prepared, company is better...

Tags: Sales, Sales Call, Sales Force Management, Sales Strategy, Speakers Roundtable

Company: Speakers Roundtable
Date: January 2003
Speakers Roundtable
White Paper Hidden Selling: A Secret Way To Make Money The article illustrates a concept with help of few small stories in which people organized free events and earn money from them. This concept is...

Tags: Entrepreneurship, Event, Management, Money, ProfitJump.com

Company: ProfitJump.com
Date: January 2003
ProfitJump.com
White Paper Is Your Buyer Aware Enough To Buy? Every buyer, consciously or unconsciously, goes through three stages of awareness before they will consider buying. Take the time to identify the buyer’s behavior and...

Tags: Aware, Buyer, PricewaterhouseCoopers Consulting

Company: PricewaterhouseCoopers
Date: January 2003
PricewaterhouseCoopers
White Paper Portrayed Salespeople Yet these aliases do more harm then good. By imposing these euphemisms as a policy, companies are revealing that they are conflicted about the role...

Tags: Euphemism, Sylogist

Company: Sylogist
Date: January 2003
Sylogist
White Paper How to Identify Your Most Profitable Customers It is very essential to identify the customers in the market in order to target them and maximize the output. Understanding customer value not only...

Tags: Customer, Edward Lowe Foundation

Company: Edward Lowe Foundation
Date: January 2003
Edward Lowe Foundation
White Paper Creating and Giving Sales Presentations A sales presentation should be a complete package designed to convince the prospect to buy product or service. The better prepared presentation has greater chances...

Tags: Edward Lowe Foundation, Sales, Sales Presentation, Sales Strategy, Sales Tools

Company: Edward Lowe Foundation
Date: January 2003
Edward Lowe Foundation
White Paper Dealer and Distributor Terminations in Ohio Many manufacturers and other suppliers use dealers or distributors to market, sell and service their products. A supplier may choose to terminate a dealer or...

Tags: Channel Management, Dealer, Distributor, Human Resources, Marketing

Company: Reed Elsevier
Date: May 2003
Reed Elsevier
White Paper Change That Negative Attitude and Increase Your Sales "Sales is not a personal thing - or is it? A negative attitude in sales will hold one back every time. No one likes to...

Tags: Attitude, Positive Results, Sales, Sales Force Management, Sales Strategy

Company: Positive Results
Date: January 2003
Positive Results
White Paper Prospecting for the major Sale Ask any salesperson what part of selling they dislike and they will almost universally answer with one word-Prospecting. No matter how capably trained as consultative,...

Tags: Huthwaite, Matter

Company: Huthwaite
Date: January 2003
Huthwaite
White Paper All Work & No Play The only thing that's changed about selling is everything. Compared to a year or two ago, leads are harder to get, and fewer turn into...

Tags: Human Resources, Prospect, Recruitment & Selection, Sales, Sales Force Management

Company: Entrepreneur Media
Date: August 2002
Entrepreneur Media
White Paper Beating the Competition in Today’s Insurance Marketplace "Huthwaite’s research with thousands of customers who paid above the minimum for services or products reveals that there are three, and only three, things that...

Tags: Business Operations, Corporate Insurance, Huthwaite, Insurance, Research

Company: Huthwaite
Date: January 2003
Huthwaite
Webcast Opportunities in Small Business This webcast talks about how small businesses can find opportunity instead of problems when the Big Boxes come to town. Big Boxes have a lot...

Tags: Small Business

Company: Small Business Advocate - Jim Blasingame
Date: September 1999
Small Business Advocate - Jim Blasingame
Webcast How to Make the Sale in the Marketplace This webcast talks about how to make the sale in the marketplace by knowing what is going on when one gets there, when he is...

Tags: Sales, Sales Force Management, Sales Person, Sales Strategy, Salespeople

Company: Small Business Advocate - Jim Blasingame
Date: March 2003
Small Business Advocate - Jim Blasingame
Webcast Know Customer's Needs while Selling This webcast discuss how benefits do not always sell products. It discuss what questions to ask in what way to find out what the customer...

Tags: Buyer-need, Customer, Sales, Sales Strategy, Salesperson

Company: Small Business Advocate - Jim Blasingame
Date: February 2003
Small Business Advocate - Jim Blasingame
White Paper Effective Sales Presentations: Advancing The Sales Cycle Effective sales presentations are at the core of a successful sales cycle, yet many presentations miss the mark in terms of appropriate content and flow....

Tags: Hoffman Marketing Communications, Sales, Sales Cycle, Sales Force Management, Sales Presentation

Company: Hoffman Marketing Communications
Date: February 2004
Hoffman Marketing Communications
Presentation Carefully Select Which Sales Presentation Method To Use Presentational speaking are reports delivered by individuals or groups within the business or professional setting. A sales presentation is made by the organization before the...

Tags: Sales, Sales Presentation, Sales Strategy, Sales Tools

Company: McGraw-Hill Companies
Date: January 2003
McGraw-Hill Companies
Presentation Sales Presentation Methods Selling involves a transaction between two or more individuals or parties wherein one party or individuals receives some product or service in exchange of an...

Tags: Sales, Sales Force Management, Sales Presentation, Sales Strategy, Sales Tools

Company: University of West Georgia
Date: January 2003
University of West Georgia
Presentation Great Sales Presentations Sales presentation is an effective tool towards selling a product or service to a client. It is a forum wherein the seller has many opportunities...

Tags: Sales, Sales Force Management, Sales Presentation, Sales Strategy, Sales Tools

Company: University of West Georgia
Date: January 2003
University of West Georgia
White Paper 10 Tips For Winning Sales Presentations Sales presentation is an effective tool towards selling a product or service to a client. An effective sales presentation helps in creating desire and buyer’s...

Tags: Attard Communications, Sales, Sales Presentation, Sales Strategy, Sales Tools

Company: Attard Communications
Date: January 2003
Attard Communications
White Paper Can Your PowerPoint Presentation Rival TV Advertising? Sales presentation is an effective tool to communicate the seller?s point of views and the sales pitch to the client. The paper argues that some...

Tags: Advertisement, Sales Tools, Sales Strategy, Sales Presentation, Sales Force Management

Company: Attard Communications
Date: January 2003
Attard Communications

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