White Paper Streamline Your Business with Innovative Tools Take a look at how these real-life companies of various sizes now use Web-based solutions to thrive even in today's tough economic times.

Tags: Channel Management, Tool, Streamline, Remote Administration, Remote Access

Sponsored by: Citrix Online
Date: February 2009
Citrix Online
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Showing items 1-40 of 263
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Case Study Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...

Tags: Finance, Financing Startups, Microsoft Corp., Retail, Retail Company

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Selling through a Slump Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...

Tags: E-books, Oracle Corp., Personal Technology

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Web 2.0 and Sales Process Management This report discusses how Web 2.0 systems and applications can support management of sales processes.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper How Do You Evaluate Which On-Demand CRM Solution Is Right for You? You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...

Tags: Advertising & Promotion, Oracle Corp., On-demand, Marketing, Managed Hosting

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
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Webcast Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100) As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100) Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: June 2007
Microsoft
Webcast Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...

Tags: CRM, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Office

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Teachers Association Turns to Centralized Data Repository to Improve Member Service The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...

Tags: Advertising & Promotion, California Teachers Association, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft Tips
Date: April 2008
Microsoft Tips
Case Study With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....

Tags: Advertising & Promotion, Noble Trade, Microsoft Corp., Marketing, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...

Tags: Candidate, Office Suites, Microsoft Outlook, Microsoft Office, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...

Tags: Advertising & Promotion, Agency, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...

Tags: CRM, Team, Software, SFA, Sales Strategy

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100) Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Product Marketing

Sponsored by: Microsoft
Date: September 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: July 2008
Microsoft
White Paper Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...

Tags: Advertising & Promotion, Sales Team, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Microsoft
Date: October 2008
Microsoft
White Paper Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply...

Tags: Advertising & Promotion, Software, Raymond James Financial Inc., Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: August 2009
Microsoft
Case Study Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...

Tags: Advertising & Promotion, ATI Technologies Inc., CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Improving Sales Productivity: An Opportunity for Sales and IT Leadership The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...

Tags: Information Technology, Sales, Sales Force Management, Sales Strategy, Sales Team

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Microsoft Dynamics CRM - High 5 Sportswear Case Study High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case Study Microsoft Dynamics - Total Case Study Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.

Tags: Microsoft Corp., Microsoft Dynamics, Sales, Sales Force, Sales Force Management

Sponsored by: Microsoft
Date: August 2008
Microsoft
Webcast Internet Lead Capture: CRM Product Demo This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
Webcast New Frontiers for CRM Data For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Be there without going there: Web conferencing speeds connections without the costs of travel The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and...

Tags: Channel Management, Emerging Technologies, Internet, Marketing, Software As A Service (SaaS)

Sponsored by: IBM
Date: July 2009
IBM
White Paper Improving Employee Productivity with Cisco Unified Mobility It takes up a significant part of our day to keep up with all the communication devices and methods we have to keep in touch....

Tags: Advertising & Promotion, Cisco Systems Inc., Global Knowledge, Marketing, Mobile

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Oracle Business Brief - Keeping hold of your customers, especially in tough economic conditions You know as much as anyone about the challenges faced by midsize organizations. There are always competitors with deeper pockets, customers demanding more for...

Tags: Channel Management, Customer, Marketing, Oracle Corp.

Sponsored by: Oracle
Date: September 2009
Oracle
Webcast Solving the Fax-to-Order Problem View this on-demand webinar and learn about a way to capture up to 100% of fax orders electronically, get those orders into your ERP system...

Tags: Archiving, Business Intelligence, Data Management, Enterprise Software, Esker S.A.

Sponsored by: Esker
Date: May 2009
Esker
White Paper Selling Smarter in 2009 and Beyond with Remote Selling Discover how to increase sales efficiency and productivity with fewer resources. ...

Tags: Citrix Systems Inc., Collaboration, Internet, Sales, Sales Force Management

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
White Paper Effective Sales Force Deployment: Use or Misuse of Your Most Critical Resource For large field sales organizations, the most critical resource is the aggregate face-to-face selling time the sales force has available to call on customers and...

Tags: AlignStar, Sales, Sales Force, Sales Force Management, Sales Strategy

Company: AlignStar
Date: January 2001
AlignStar
White Paper Sales-Force Decision Models: Insights from 25 Years of Implementation "Content insights are useful in making sales-force decisions. Examples are that profitability is flat for a wide range of sales-force sizes; phased sales-force growth is...

Tags: Benefits, Human Resources, Insight, Institute For Operations Research, Management

Company: Institute for Operations Research and the Management Sciences
Date: June 2001
Institute for Operations Research and the Management Sciences
White Paper Sales Territory Alignment: An Overlooked Productivity Tool Sales force productivity is a hot topic. Sales managers, like managers in most areas of business, are feeling the pressure to “do more with less.”...

Tags: Marketing, Telemarketing, Sales Strategy, Sales Force Productivity, Sales Force Management

Company: Pi Sigma Epsilon
Date: July 2000
Pi Sigma Epsilon
White Paper Take the Heartburn Out of Your Annual Sales Plan This paper discusses on how to build an annual revenue plan that everyone supports. It deduces that what are the alternatives for higher numbers in...

Tags: Revenue, Sales, Sales Force Management, Sales Process, Sales Process Systems

Company: Sales Process Systems
Date: January 2003
Sales Process Systems
White Paper Do You Have a Selling System? Does every salesperson have a unique style of selling? Are they just trying to hide from accountability under the cover of individual "style"? Or is...

Tags: Dave Kahle, Finance, Financial Accounting, Salesperson, Style

Company: Dave Kahle
Date: January 2000
Dave Kahle
White Paper Reaching Customers, How, Why And What They Need To Know About The Ideas, Information, Services & Products Offered Firms in each of, business-to-consumer and business-to-business selling situations need to be aware that without a constancy in the ways customers learn of them customers...

Tags: B2B, B2C, Customer, E-business/E-Commerce, Information Service

Company: Ambassador Of Selling
Date: January 2003
Ambassador Of Selling
White Paper Reaching Customers -- Who & How Article outlines the choices individuals and businesses have to reach their customers. Using the different methods of classifying customers, and the ways one chooses to...

Tags: Customer, Sales, Sales Force Management, Sales Strategy

Company: Ambassador Of Selling
Date: January 2003
Ambassador Of Selling
White Paper Building a Sales Force that Pays for Itself The elements involved in building a sales force, especially one that pays for itself and also adds value to any business, are many and varied....

Tags: Sales, Sales Force, Sales Force Management, Sales Strategy

Company: East Point Consulting
Date: January 2003
East Point Consulting
White Paper Alternative Thinking About Sales Forecasts Getting forecasts from field sales is more challenging. Article answers to why do salespeople hate forecasts? It states that the problem isn’t that forecasting isn’t...

Tags: Forecasting, Paul R. Pease, Sales, Sales Force Management, Sales Forecast

Company: Paul R. Pease
Date: January 2002
Paul R. Pease
White Paper How to Select a Sales Force That Sells The article defines the mission to assist clients to increase sales and management productivity and profitability. It systematically identify sales, service, and management personnel...

Tags: Focus Area, Sales, Sales Force, Sales Force Management, Sales Strategy

Company: HR Chally Group
Date: January 2003
HR Chally Group

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