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Windows Phones and Unified Communications
Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.
Sponsored by: Microsoft
Date: November 2009 |
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Improving Employee Productivity with Cisco Unified Mobility
It takes up a significant part of our day to keep up with all the communication devices and methods we have to keep in touch....
Sponsored by: Global Knowledge
Date: August 2009 |
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Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...
Sponsored by: Microsoft
Date: June 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...
Sponsored by: Oracle
Date: January 2009 |
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Oracle CRM on Demand eBook
Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...
Sponsored by: Oracle
Date: November 2008 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...
Sponsored by: Oracle
Date: January 2009 |
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The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...
Sponsored by: Microsoft
Date: September 2004 |
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Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...
Sponsored by: Microsoft
Date: April 2007 |
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Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...
Sponsored by: Microsoft
Date: June 2007 |
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Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...
Sponsored by: Microsoft
Date: April 2008 |
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Teachers Association Turns to Centralized Data Repository to Improve Member Service
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...
Sponsored by: Microsoft Tips
Date: April 2008 |
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....
Sponsored by: Microsoft
Date: April 2008 |
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...
Sponsored by: Microsoft
Date: April 2008 |
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...
Sponsored by: Microsoft
Date: April 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...
Sponsored by: Microsoft
Date: April 2008 |
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NBA Basketball Team Scores With Sales Force Automation Tool
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...
Sponsored by: Microsoft
Date: April 2008 |
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Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)
Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...
Sponsored by: Microsoft
Date: September 2008 |
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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class...
Sponsored by: Microsoft
Date: March 2008 |
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Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...
Sponsored by: Microsoft
Date: July 2008 |
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...
Sponsored by: Microsoft
Date: October 2008 |
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Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply...
Sponsored by: Microsoft
Date: August 2009 |
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Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...
Sponsored by: Microsoft
Date: September 2008 |
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM - High 5 Sportswear Case Study
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics - Total Case Study
Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.
Sponsored by: Microsoft
Date: August 2008 |
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Internet Lead Capture: CRM Product Demo
This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.
Sponsored by: Microsoft
Date: September 2009 |
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New Frontiers for CRM Data
For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know...
Sponsored by: Microsoft
Date: September 2009 |
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Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...
Sponsored by: Microsoft
Date: September 2007 |
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Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...
Sponsored by: Microsoft
Date: January 2008 |
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Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...
Sponsored by: Microsoft
Date: August 2008 |
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Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...
Sponsored by: Microsoft
Date: March 2009 |
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...
Sponsored by: Microsoft
Date: April 2009 |
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Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team...
Sponsored by: Microsoft
Date: September 2008 |
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Microsoft Dynamics CRM - Chill Factore Video Case Study
Chill Factore is an indoor snow venue in northwest England modeled after Alpine resorts. Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases,...
Sponsored by: Microsoft
Date: January 2009 |
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Dynamics CRM Online High Five Sportswear Webcast
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management...
Sponsored by: Microsoft
Date: August 2008 |
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding...
Sponsored by: Microsoft
Date: September 2009 |
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A Process Approach to Protecting Privileged Accounts & Meeting Regulatory Compliance
This white paper outlines a sound process-based approach in protecting critical privileged accounts that are found in virtually every application, database and infrastructure device throughout...
Sponsored by: BeyondTrust
Date: October 2009 |
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