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Choosing the Best CRM for Your Organization
Get tips for evaluating CRM systems for their functionality, ease of integration, customization features, and cost. (Oracle)...
Sponsored by: Oracle
Date: August 2007 |
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- Showing items 1-40 of 899
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals...
Sponsored by: Oracle
Date: January 2009 |
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The Top Five Emerging Trends in Learning Technology
Users have wielded their unique power to significantly impact today's top five learning technology trends. This new white paper explores those trends, looking at factors ...
Sponsored by: SumTotal Systems
Date: July 2008 |
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The Ultimate Question: How to Measure & Build Customer Loyalty
"Companies that achieve long-term profitable growth have Net Promoter Scores (NPS) two times higher than the average company."
—Bain and Company
Bu...
Company: Citrix Online
Date: April 2009 |
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6 Steps to Designing and Delivering a Great Support Experience
In the support center, revenue is won and lost every day based solely on the quality of customer experience, not just price and product performance. And in today's wired ...
Company: Citrix Online
Date: March 2009 |
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Practicing Sales Negotiation Skills
Sales negotiation skills are among the most important ideals for any businessperson. At the same time, negotiating should be honest and fair to everyone involved to prese...
Company: Associated Content
Date: February 2009 |
Associated Content |
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Go-To-Market Model - The Value Chain
Clearly, you will need to make adjustments to suit your individual business but the general principles will apply to any business. If your business is not working as well...
Company: Performative
Date: January 2009 |
Performative |
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Sales Per Employee
Sales per Employee Ratio compare the dollar volume of sales against the total full time employee equivalent of people working in the business. Use information from your b...
Company: Australia and New Zealand Banking Group
Date: January 2009 |
Australia and New Zealand Banking Group |
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Setting Goals For Your Sales Team
Setting goals for your sales team is one of the most crucial tasks that you as a sales manager will ever undertake. Without set goals, your team will not feel properly mo...
Company: contentdig.com
Date: January 2009 |
contentdig.com |
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Recession-Proof Your Service & Support Organization
With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009. Service and support revenues have become an econo...
Company: Citrix Online
Date: January 2009 |
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Beginning The Business Selling Negotiation
It is common for the seller (you) to negotiate with only one potential buyer at a time. In most cases, you may only have one qualified buyer to deal with in the first pla...
Company: ROK Connect
Date: January 2009 |
ROK Connect |
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The Art Of Sale Negotiation Skills
In negotiating, interests are more important than someone's position or viewpoint. A position can be changed and is usually not that important in a negotiation. Behind ev...
Company: Associated Content
Date: December 2008 |
Associated Content |
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Webcast: Mobile Tools for Competitive Advantage
In tough economic times, your business needs a competitive advantage! Expensive office suites and high overhead infrastructure are the staples of traditional organization...
Company: PC Connection
Date: December 2008 |
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Webcast: Putting the Human Touch Back into Lead Generation
There are numerous tactics for generating leads these days--everything from the traditional email or phone call to the social media craze. But the real challenge is not n...
Company: Citrix Online
Date: December 2008 |
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Webcast: SmartPhone Security and Productivity, Part 2
Without a doubt, we're now dependent on our mobile phones for keeping up with the speed of business. And nowhere is it more apparent than in the rise of so-called SmartP...
Company: TechRepublic
Date: December 2008 |
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Rethinking High-Tech Distribution
Distributors may hold the key to high-tech sales growth in many markets. Companies that make computing, telecom, and networking equipment have in recent years improved th...
Company: McKinsey & Company
Date: December 2008 |
McKinsey & Company |
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Webcast: Using CRM to Drive Sales in a Slowing Economy
Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many stil...
Company: TechRepublic
Date: November 2008 |
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Webcast: SmartPhone Applications and Services, Part 1
SmartPhone technology is enabling a whole new generation of mobile communication. From voice, web and email to more advanced applications such as remote access and Custo...
Company: TechRepublic
Date: November 2008 |
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Negotiation Quick Hits
The first thing you have to do when negotiating is making sure you're in the right frame of mind. Do you really believe that your products or services are worth the price...
Company: EyesOnSales
Date: November 2008 |
EyesOnSales |
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5 Simple Rules For Unbeatable Sales Negotiation
Whether you're a salesman on a cold call, a freelancer negotiating a contract, or a 9-to-5er negotiating a pay raise, the art of persuasion is an important one. It's easy...
Company: Associated Content
Date: September 2008 |
Associated Content |
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USAM Distilled
Staffing the sales function with sales reps that have good selling skills is important. Staffing the sales function with sales reps that have the appropriate selling skil...
Company: Protean Methods
Date: September 2008 |
Protean Methods |
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Webcast: Growing Your Business with CRM
Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...
Company: BNET
Date: September 2008 |
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Take your business forward with BizWiseTV
Must-see videos, lively podcasts, and real-world case studies, all in one place. For independent business expertise and advice, look no further than Cisco BizWiseTV. Now ...
Company: Cisco Systems
Date: September 2008 |
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Closing the Deal: Online Presentations That Result in Higher Sales
Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?...
Company: Citrix Online
Date: August 2008 |
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Webcast: Mobility 2.0 for Business On-the-Go
The explosion of mobile technology is transforming our society and nowhere is this more apparent than in the workplace. From laptops and cell phones to RFID and Wi-Fi, mo...
Company: TechRepublic
Date: August 2008 |
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Rapid Transformation Of A Sales Force
Just having the right tools won't force quick or lasting change in the way a large and dispersed sales force operates. But companies can achieve that kind of transformati...
Company: McKinsey & Company
Date: August 2008 |
McKinsey & Company |
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What Makes An Effective Negotiator
Effective negotiators try to find a solution to a problem or reach an agreement that meets everyone's satisfaction. Traditionally, American (and increasingly, global) cor...
Company: Associated Content
Date: July 2008 |
Associated Content |
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Free Webinar - eClosing: Selling Smarter with eSignatures
Worry Less. Close More.
In the time it takes to read an email, you could get a contract signed -- legally, easily and insta...
Company: EchoSign
Date: July 2008 |
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Training For Sales Negotiation
It's important to have good sales negotiation skills in order to survive in nowadays' dog-eat-dog, take-no-prisoners show-no-mercy global business environment. This is es...
Company: Associated Content
Date: July 2008 |
Associated Content |
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Resource Pack: Taking Another Look at CRM
If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. T...
Company: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: How well are you meeting your customers' needs?
To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....
Company: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...
Company: TechRepublic
Date: July 2008 |
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Improving Office Productivity: Shared Workspace, Meeting Rooms, Conference Rooms Software
Desk sharing among mobile workers is known by several names: hoteling, hot-desking, virtual office, etc. It's simple and powerful. Mobile workers, like sales representati...
Company: EPAZZ, Inc.
Date: July 2008 |
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Does Your Sales Force Over-Deliver And Under-Perform?
A true understanding of products and customers can help a company create a "Best of all possible worlds" - the right value proposition for each customer, delivered via th...
Company: Deloitte Development
Date: July 2008 |
Deloitte Development |
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Supporting Sales with Web Conferencing
The Internet has forever changed the role of the salesperson. Mostly gone are the days of client lunches, sample inventories, and nights away from home. Today's sales pro...
Company: BNET
Date: June 2008 |
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Simple, Strong and Spectacular Microsoft Vista & Toshiba Notebooks for Business
A Toshiba notebook PC preinstalled with Microsoft Vista Business offers you the security, mobility, and productivity enhancements you need to focus on what matters most, ...
Company: PC Connection
Date: June 2008 |
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The Art Of Sales Negotiation
Negotiating skills in sales are vital if you are to succeed in nowadays' cut-throat economic environment. If you own and operate a business, you really need to represent ...
Company: Associated Content
Date: June 2008 |
Associated Content |
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How to Develop and Deliver an Enticing Presentation
There's a lot vying for your prospect's attention during the workday - from emails and phone calls to meetings and project deadlines. This means that every second counts ...
Company: Citrix Online
Date: May 2008 |
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Five Steps To Negotiating Like An Expert
The first thing you have to do when negotiating is make sure you're in the right frame of mind. Do you really believe that your products or services are worth the price y...
Company: EyesOnSales
Date: May 2008 |
EyesOnSales |
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On-Premise CRM Comparison Guide
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...
Company: Inside CRM
Date: May 2008 |
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Using the 6 Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...
Company: Global Knowledge
Date: May 2008 |
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- Showing items 1-40 of 899
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