Webcast Solving the Fax-to-Order Problem Discover how you can create success with a platform that goes beyond fax to bring visibility, control and accessibility to every order processed.

Tags: Archiving, Business Intelligence, Data Management, Enterprise Software, Esker S.A.

Sponsored by: Esker
Date: May 2009
Esker
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Webcast Solving the Fax-to-Order Problem View this on-demand webinar and learn about a way to capture up to 100% of fax orders electronically, get those orders into your ERP system...

Tags: Archiving, Business Intelligence, Data Management, Enterprise Software, Esker S.A.

Sponsored by: Esker
Date: May 2009
Esker
White Paper The Top Five Emerging Trends in Learning Technology Users have wielded their unique power to significantly impact today's top five learning technology trends. This new white paper explores those trends, looking at factors...

Tags: Development Tools, Trend, SumTotal Systems, Software/Web Development, Software Development

Sponsored by: SumTotal Systems
Date: July 2008
SumTotal Systems
White Paper Be there without going there: Web conferencing speeds connections without the costs of travel The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and...

Tags: Channel Management, Emerging Technologies, Internet, Marketing, Software As A Service (SaaS)

Sponsored by: IBM
Date: July 2009
IBM
White Paper Selling Smarter in 2009 and Beyond with Remote Selling Discover how to increase sales efficiency and productivity with fewer resources. ...

Tags: Citrix Systems Inc., Collaboration, Internet, Sales, Sales Force Management

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Resource Center 5 Essential Strategies for Making the Right First Impression It's no easy task securing the full attention of decision makers, even for just a few minutes.This new eBook identifies 5 essential strategies for creating...

Tags: Citrix Systems Inc., E-books, Management, Personal Technology, Sales

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
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White Paper Optimizing Sales Messaging: The Impact of What You Say on Sales Performace Is what you say as important as what you sell? Download the CSO Insights research report to view the results of their recent survey...

Tags: Citrix Systems Inc., Sales, Sales Force Management, Sales Strategy

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
White Paper Selling through a Slump Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...

Tags: E-books, Oracle Corp., Personal Technology

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Web 2.0 and Sales Process Management This report discusses how Web 2.0 systems and applications can support management of sales processes.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper How Do You Evaluate Which On-Demand CRM Solution Is Right for You? You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...

Tags: Advertising & Promotion, Oracle Corp., On-demand, Marketing, Managed Hosting

Sponsored by: Oracle
Date: January 2009
Oracle
Download Oracle CRM on Demand eBook Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), E-books, Enterprise Software

Sponsored by: Oracle
Date: November 2008
Oracle
White Paper Seven Tips for Profiting from Lean Times with CRM With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....

Tags: Advertising & Promotion, On-demand, Marketing, Managed Hosting, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Differentiate Your Company with Complete CRM This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Empowerment as a Growth Strategy There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Empowerment, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
Webcast Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100) As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100) Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: June 2007
Microsoft
Webcast Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...

Tags: CRM, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Office

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Teachers Association Turns to Centralized Data Repository to Improve Member Service The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...

Tags: Advertising & Promotion, California Teachers Association, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft Tips
Date: April 2008
Microsoft Tips
Case Study With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....

Tags: Advertising & Promotion, Noble Trade, Microsoft Corp., Marketing, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...

Tags: Candidate, Office Suites, Microsoft Outlook, Microsoft Office, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...

Tags: Advertising & Promotion, Agency, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...

Tags: CRM, Team, Software, SFA, Sales Strategy

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100) Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Product Marketing

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Take action based on deep process insight with business process management Differentiate yourself from the competition with superior services and products. Business process management (BPM) powered by the IBM Smart SOA™ portfolio makes it possible by...

Tags: BPM, Software, Operational Planning, Management, It Operations

Sponsored by: IBM
Date: June 2009
IBM
Webcast Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: July 2008
Microsoft
White Paper Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption...

Tags: Advertising & Promotion, Sales Team, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Microsoft
Date: October 2008
Microsoft
White Paper Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply...

Tags: Advertising & Promotion, Software, Raymond James Financial Inc., Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: August 2009
Microsoft
Case Study Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to...

Tags: Advertising & Promotion, ATI Technologies Inc., CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: September 2008
Microsoft
White Paper Improving Sales Productivity: An Opportunity for Sales and IT Leadership The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...

Tags: Information Technology, Sales, Sales Force Management, Sales Strategy, Sales Team

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Microsoft Dynamics CRM - High 5 Sportswear Case Study High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case Study Microsoft Dynamics - Total Case Study Total Structures, Inc. gets support from Microsoft Dynamics® CRM Online to enhance sales force productivity.

Tags: Microsoft Corp., Microsoft Dynamics, Sales, Sales Force, Sales Force Management

Sponsored by: Microsoft
Date: August 2008
Microsoft
White Paper Improving Employee Productivity with Cisco Unified Mobility It takes up a significant part of our day to keep up with all the communication devices and methods we have to keep in touch....

Tags: Advertising & Promotion, Cisco Systems Inc., Global Knowledge, Marketing, Mobile

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
Webcast Internet Lead Capture: CRM Product Demo This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
Webcast New Frontiers for CRM Data For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: September 2009
Microsoft
Webcast Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100) In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...

Tags: Advertising & Promotion, Software, Operational Planning, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: September 2007
Microsoft
Case Study Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...

Tags: Financial, Financial Service, Microsoft Corp., Sales, Sales Force Management

Sponsored by: Microsoft
Date: January 2008
Microsoft
Case Study Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Nikon Corp.

Sponsored by: Microsoft
Date: August 2008
Microsoft
Case Study Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...

Tags: Advertising & Promotion, Microsoft Gold Certified Partner, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: March 2009
Microsoft

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