White Paper Seven Tips for Profiting from Lean Times with CRM Competitors distracted by today's economy? Seize the opportunity to streamline and turbo-charge your sales process with a best-in-class CRM solution.

Tags: Advertising & Promotion, On-demand, Marketing, Managed Hosting, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
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Case Study Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services Annatommie is an orthopedic diagnosis, treatment, and rehabilitation center in the Netherlands. With ambitious plans to open 14 offices, annatommie needed to automate manual processes...

Tags: Annatommie, Management, Microsoft Corp., Tools & Techniques

Sponsored by: Microsoft
Date: February 2009
Microsoft
Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent REEDS Jewelers is a full-service jewelry retailer operating online and in 16 U.S. states. To be successful, REEDS needs fast, accurate information exchange between corporate...

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Achieving Cost and Resource Savings with UC white paper In this harsh economic climate, the need is more compelling than ever to cut costs and optimize resource utilization. Unified Communications (UC) is a...

Tags: Collaboration, Unified Communications

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper Windows Phones and Unified Communications Are you thinking about unified communications in your business? You need to be.In today's world, two trends are reshaping the way we work: 1) all...

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update "Executive Update: IBM WebSphere Portal enhancementsThis update covers recent enhancements to the IBM® WebSphere® Portal including improved performance and extensive Web 2.0 capabilities. See how...

Tags: Application Servers, Web 2.0, Web, Software, Portals

Sponsored by: IBM
Date: December 2008
IBM
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White Paper System z software working in harmony for today and tomorrows SOA enterprise : How WebSphere, DB2, CICS, IMS and WMQ interoperate Learn why three IBM clients have chosen the reliability, availability, scalability and security that a CICS Transactional Server can provide when combined with IBM middleware...

Tags: Enterprise Software, Software, SOA, Service-Oriented Architecture (SOA), Middleware

Sponsored by: IBM
Date: March 2008
IBM
White Paper CRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Yankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...

Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy

Sponsored by: Oracle
Date: February 2008
Oracle
White Paper It's All About the Salesperson: Taking Advantage of Web 2.0 Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...

Tags: Advertising & Promotion, Web, Social Networking, Sales Strategy, Sales Force Management

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
Download Oracle CRM on Demand eBook Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), E-books, Enterprise Software

Sponsored by: Oracle
Date: November 2008
Oracle
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper CRM Media - Best Practices: Software-as-a-Service As companies get used to outsourcing at least some of their IT infrastructure to SaaS vendors, the number of SaaS offerings will expand even further....

Tags: Best Practice, Cloud Computing, CRM, Emerging Technologies, Managed Hosting

Sponsored by: Oracle
Date: December 2008
Oracle
White Paper Seven Tips for Profiting from Lean Times with CRM With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....

Tags: Advertising & Promotion, On-demand, Marketing, Managed Hosting, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Create Enduring Customer Relationships In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a...

Tags: Management, Oracle Corp., Relationship, Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Differentiate Your Company with Complete CRM This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper How Do You Evaluate Which On-Demand CRM Solution Is Right for You? You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...

Tags: Advertising & Promotion, Oracle Corp., On-demand, Marketing, Managed Hosting

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Empowerment as a Growth Strategy There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Empowerment, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast Haunted by Symantec Ghost? Learn About a New and Superior Approach Retro fashion might be in style, but old-fashioned point-imaging solutions such as Symantec Ghost lack important capabilities and cannot save you the time and money...

Tags: Kace, Security, Symantec Corp., Symantec Ghost, Webcast

Sponsored by: KACE
Date: October 2009
KACE
Webcast Quest Connect Archive: white papers, demos and more! Did you miss our virtual event? No problem! You can still get the latest information for Active Directory, Exchange, SharePoint, SQL Server and more...

Tags: Collaboration, Content Management, Directory Services, Enterprise Software, Groupware

Sponsored by: Quest Software
Date: October 2009
Quest Software
White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in this whitepaper. In this report, Zeus...

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
Webcast Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your...

Tags: Cerylion Inc., Service Level Management, Roi/Tco, ROI, Performance

Sponsored by: Cerylion
Date: November 2009
Cerylion
White Paper Streamline Your Business with Innovative Tools Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost...

Tags: Channel Management, Tool, Streamline, Remote Administration, Remote Access

Sponsored by: Citrix Online
Date: February 2009
Citrix Online
Case Study Microsoft Online Services Delivers Enterprise-Class Communications to Growing Retail Business Business Archiver's had established 45 retail outlets across the United States in less than eight years. But with that expansion came natural growing pains. The company's...

Tags: Archiver, E-mail, E-mail Servers, Enterprise Software, Groupware

Sponsored by: Microsoft
Date: November 2008
Microsoft
White Paper Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and...

Tags: Collaboration, Microsoft Corp., Telecom & Utilities, Telecommunications, Unified Communications

Sponsored by: Microsoft
Date: August 2009
Microsoft
Webcast Unlocking the Power of Microsoft Office and SharePoint Server The attendee of this webcast will receive a comprehensive overview of Microsoft SharePoint® server. This webcast demonstrates what SharePoint Server is and its solutions, explains...

Tags: Collaboration, Server, Microsoft SharePoint, Microsoft Office SharePoint Server, Microsoft Office

Sponsored by: Microsoft
Date: July 2009
Microsoft
White Paper Oracle Real Application Clusters 11g Release 2 Real Application Clusters with Oracle Database 11g, enables a single database to run across a cluster of servers, providing unbeatable fault tolerance, performance, and scalability...

Tags: Blade Servers, Data Management, Databases, Enterprise Software, Hardware

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Lower IT Costs with Oracle Database 11g Release 2 Organizations across the world are using grid computing with Oracle to make the most of their IT resources. And now, Oracle is making grid computing...

Tags: Cloud Computing, Storage, Software, Oracle Database, Oracle Corp.

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Using Oracle In-Memory Database Cache to Accelerate the Oracle Database Oracle In-Memory Database (IMDB) Cache enables you to improve application transaction response time by caching the performance-critical subset of tables and table fragments from an...

Tags: Data Management, Databases, Enterprise Software, Hardware, Oracle Corp.

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Advanced Compression with Oracle Database 11g Release 2 Advanced Compression with Database 11g Release 2 helps you manage more data in a cost-effective manner. With data volumes, on average, tripling every two years,...

Tags: Data Management, Databases, Enterprise Software, Hardware, Oracle Corp.

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper High Availability with Oracle Database 11g Release 2 As the use of IT-enabled services becomes more prevalent, modern enterprises have become increasingly dependent on their IT infrastructure and its continuous availability. Application downtime...

Tags: Database, High Availability, Oracle Corp., Oracle Database

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Oracle Database 11g for Data Warehousing and Business Intelligence Businesses now demand more information, they want it sooner, and they are delivering more analytics to an ever-widening set of users and applications. The sizes...

Tags: Business Intelligence, Software, Oracle Database, Oracle Corp., Hardware

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast Video Whitepaper: Experts Discuss Oracle Database 11g Release 2 Consolidate. Compress. Control. Watch the free, on-demand video whitepaper to hear industry experts discuss Oracle's second release of Oracle Database 11g. Understand the...

Tags: Data Management, Storage, Software, Oracle Database, Oracle Corp.

Sponsored by: Oracle
Date: October 2009
Oracle
Webcast Video Whitepaper: Benefits of Oracle 11g Consolidate. Compress. Control. Watch the free, on-demand video whitepaper to hear industry experts discuss Oracle's second release of Oracle Database 11g. Understand the...

Tags: Benefit, Storage, Software, Oracle Corp., Marketing

Sponsored by: Oracle
Date: October 2009
Oracle
White Paper Building Reliable IP Telephony Systems Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different....

Tags: IP, Telephony, Telecommunications, Telecom & Utilities, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Drive Business Processes: Achieving the "Last Mile" of Business Productivity The key to helping businesses become more agile and productive in the global economy is to empower individual workers—giving them tools that improve efficiency and...

Tags: Business Process, Business Productivity, Collaboration, Last Mile, Management

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
Webcast Momentum Webcast: Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM (Level 100) The growth of any business depends on creating a lasting positive impression and earning a customer's loyalty when closing a sale or resolving a customer's...

Tags: Advertising & Promotion, Software, Office Suites, Microsoft Office, Microsoft CRM

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100) As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2007
Microsoft

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