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A Process Approach to Protecting Privileged Accounts & Meeting Regulatory Compliance
Better meet the increasing demands of regulatory compliance with a sound, process-based approach to protecting your critical privileged accounts.
Sponsored by: BeyondTrust
Date: October 2009 |
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Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...
Sponsored by: Microsoft
Date: June 2009 |
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...
Sponsored by: Microsoft
Date: October 2007 |
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CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...
Sponsored by: Oracle
Date: August 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...
Sponsored by: Oracle
Date: August 2007 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...
Sponsored by: Oracle
Date: February 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...
Sponsored by: Oracle
Date: August 2008 |
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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...
Sponsored by: Oracle
Date: August 2008 |
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Oracle CRM on Demand eBook
Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...
Sponsored by: Oracle
Date: November 2008 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...
Sponsored by: Oracle
Date: January 2009 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...
Sponsored by: Oracle
Date: January 2009 |
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Haunted by Symantec Ghost? Learn About a New and Superior Approach
Retro fashion might be in style, but old-fashioned point-imaging solutions such as Symantec Ghost lack important capabilities and cannot save you the time and money...
Sponsored by: KACE
Date: October 2009 |
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Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your...
Sponsored by: Cerylion
Date: November 2009 |
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A Process Approach to Protecting Privileged Accounts & Meeting Regulatory Compliance
This white paper outlines a sound process-based approach in protecting critical privileged accounts that are found in virtually every application, database and infrastructure device throughout...
Sponsored by: BeyondTrust
Date: October 2009 |
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The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...
Sponsored by: Microsoft
Date: September 2004 |
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Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...
Sponsored by: Microsoft
Date: April 2007 |
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Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...
Sponsored by: Microsoft
Date: June 2007 |
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Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...
Sponsored by: Microsoft
Date: September 2007 |
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Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...
Sponsored by: Microsoft
Date: January 2008 |
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Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM
Join Microsoft, Peppers & Rogers, and the Portland Trail Blazers for an on-demand webcast and learn how you can create customer relationships by using Microsoft...
Sponsored by: Microsoft
Date: March 2008 |
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Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100)
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics® CRM offers you innovative ways to access this powerful relationship...
Sponsored by: Microsoft
Date: February 2008 |
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Teachers Association Turns to Centralized Data Repository to Improve Member Service
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...
Sponsored by: Microsoft Tips
Date: April 2008 |
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Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0
Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United...
Sponsored by: Microsoft Tips
Date: January 2008 |
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....
Sponsored by: Microsoft
Date: April 2008 |
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...
Sponsored by: Microsoft
Date: April 2008 |
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...
Sponsored by: Microsoft
Date: April 2008 |
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...
Sponsored by: Microsoft
Date: April 2008 |
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NBA Basketball Team Scores With Sales Force Automation Tool
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to...
Sponsored by: Microsoft
Date: June 2008 |
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Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)
Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...
Sponsored by: Microsoft
Date: September 2008 |
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Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility
Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...
Sponsored by: Microsoft
Date: August 2008 |
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Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management...
Sponsored by: Microsoft
Date: July 2008 |
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Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...
Sponsored by: Microsoft
Date: March 2009 |
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...
Sponsored by: Microsoft
Date: April 2009 |
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