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BPM and SOA: Better Together
This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...
Sponsored by: IBM
Date: October 2009 |
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Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six...
Sponsored by: Microsoft
Date: June 2009 |
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery...
Sponsored by: Microsoft
Date: October 2007 |
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Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services
Annatommie is an orthopedic diagnosis, treatment, and rehabilitation center in the Netherlands. With ambitious plans to open 14 offices, annatommie needed to automate manual processes...
Sponsored by: Microsoft
Date: February 2009 |
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Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent
REEDS Jewelers is a full-service jewelry retailer operating online and in 16 U.S. states. To be successful, REEDS needs fast, accurate information exchange between corporate...
Sponsored by: Microsoft
Date: September 2009 |
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Achieving Cost and Resource Savings with UC white paper
In this harsh economic climate, the need is more compelling than ever to cut costs and optimize resource utilization. Unified Communications (UC) is a...
Sponsored by: Microsoft
Date: March 2009 |
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Windows Phones and Unified Communications
Are you thinking about unified communications in your business? You need to be.In today's world, two trends are reshaping the way we work: 1) all...
Sponsored by: Microsoft
Date: November 2009 |
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CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...
Sponsored by: Oracle
Date: August 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations the power to...
Sponsored by: Oracle
Date: August 2007 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...
Sponsored by: Oracle
Date: February 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...
Sponsored by: Oracle
Date: August 2008 |
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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...
Sponsored by: Oracle
Date: August 2008 |
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Oracle CRM on Demand eBook
Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...
Sponsored by: Oracle
Date: November 2008 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...
Sponsored by: Oracle
Date: January 2009 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...
Sponsored by: Oracle
Date: January 2009 |
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CRM Media - Best Practices: Software-as-a-Service
As companies get used to outsourcing at least some of their IT infrastructure to SaaS vendors, the number of SaaS offerings will expand even further....
Sponsored by: Oracle
Date: December 2008 |
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Create Enduring Customer Relationships
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a...
Sponsored by: Oracle
Date: January 2009 |
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IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update
"Executive Update: IBM WebSphere Portal enhancementsThis update covers recent enhancements to the IBM® WebSphere® Portal including improved performance and extensive Web 2.0 capabilities. See how...
Sponsored by: IBM
Date: December 2008 |
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System z software working in harmony for today and tomorrows SOA enterprise : How WebSphere, DB2, CICS, IMS and WMQ interoperate
Learn why three IBM clients have chosen the reliability, availability, scalability and security that a CICS Transactional Server can provide when combined with IBM middleware...
Sponsored by: IBM
Date: March 2008 |
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Haunted by Symantec Ghost? Learn About a New and Superior Approach
Retro fashion might be in style, but old-fashioned point-imaging solutions such as Symantec Ghost lack important capabilities and cannot save you the time and money...
Sponsored by: KACE
Date: October 2009 |
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Quest Connect Archive: white papers, demos and more!
Did you miss our virtual event? No problem! You can still get the latest information for Active Directory, Exchange, SharePoint, SQL Server and more...
Sponsored by: Quest Software
Date: October 2009 |
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SIP Trunking is Key to Accelerating Unified Communications Deployments
Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in this whitepaper. In this report, Zeus...
Sponsored by: Sprint
Date: June 2009 |
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Oracle Real Application Clusters 11g Release 2
Real Application Clusters with Oracle Database 11g, enables a single database to run across a cluster of servers, providing unbeatable fault tolerance, performance, and scalability...
Sponsored by: Oracle
Date: January 2009 |
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Lower IT Costs with Oracle Database 11g Release 2
Organizations across the world are using grid computing with Oracle to make the most of their IT resources. And now, Oracle is making grid computing...
Sponsored by: Oracle
Date: January 2009 |
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Using Oracle In-Memory Database Cache to Accelerate the Oracle Database
Oracle In-Memory Database (IMDB) Cache enables you to improve application transaction response time by caching the performance-critical subset of tables and table fragments from an...
Sponsored by: Oracle
Date: January 2009 |
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Advanced Compression with Oracle Database 11g Release 2
Advanced Compression with Database 11g Release 2 helps you manage more data in a cost-effective manner. With data volumes, on average, tripling every two years,...
Sponsored by: Oracle
Date: January 2009 |
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High Availability with Oracle Database 11g Release 2
As the use of IT-enabled services becomes more prevalent, modern enterprises have become increasingly dependent on their IT infrastructure and its continuous availability. Application downtime...
Sponsored by: Oracle
Date: January 2009 |
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Oracle Database 11g for Data Warehousing and Business Intelligence
Businesses now demand more information, they want it sooner, and they are delivering more analytics to an ever-widening set of users and applications. The sizes...
Sponsored by: Oracle
Date: January 2009 |
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Video Whitepaper: Experts Discuss Oracle Database 11g Release 2
Consolidate. Compress. Control. Watch the free, on-demand video whitepaper to hear industry experts discuss Oracle's second release of Oracle Database 11g. Understand the...
Sponsored by: Oracle
Date: October 2009 |
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Video Whitepaper: Benefits of Oracle 11g
Consolidate. Compress. Control. Watch the free, on-demand video whitepaper to hear industry experts discuss Oracle's second release of Oracle Database 11g. Understand the...
Sponsored by: Oracle
Date: October 2009 |
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The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...
Sponsored by: Microsoft
Date: September 2004 |
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Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...
Sponsored by: Microsoft
Date: April 2007 |
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Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...
Sponsored by: Microsoft
Date: June 2007 |
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Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...
Sponsored by: Microsoft
Date: September 2007 |
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Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...
Sponsored by: Microsoft
Date: January 2008 |
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