Webcast Live Webcast: Haunted by Symantec Ghost? Learn About a New and Superior Approach Haunted by Symantec Ghost? Learn about a new and superior approach to systems deployment that can save your organization significant time and money.

Tags: Kace, Security, Symantec Corp., Symantec Ghost, Webcast

Sponsored by: KACE
Date: October 2009
KACE
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Webcast The Top 5 Challenges in Processing Customer Orders View this on-demand webcast and gain insight into solving key order processing problems that affect customer service: Lack of visibility to track workflow, manage workload...

Tags: Cloud Computing, Esker S.A., Finance, Managed Hosting, Managerial Accounting

Sponsored by: Esker
Date: February 2009
Esker
White Paper Overcoming Order Management Challenges to Improve Customer Service with SAP® Solutions Businesses today recognize that they must deliver outstanding customer service in order to acquire new customers and retain existing ones. Companies need to eliminate non-value-added...

Tags: Customer Relationship Management (CRM), Customer Service, Enterprise Software, Esker S.A., Marketing

Sponsored by: Esker
Date: May 2009
Esker
Webcast Live Webcast: How American Cancer Society Cut the Cost of Audio Conferencing You can cut audio conferencing costs without cutting into productivity - you just need the right solution.The American Cancer Society used to rely on a...

Tags: American Cancer Society, Audioconferencing, Monitor, Webcast

Sponsored by: Citrix Online Audio, LLC
Date: October 2009
Citrix Online Audio, LLC
Webcast Live Webcast: Haunted by Symantec Ghost? Learn About a New and Superior Approach Retro fashion might be in style, but old-fashioned point-imaging solutions such as Symantec Ghost lack important capabilities and cannot save you the time and money...

Tags: Kace, Security, Symantec Corp., Symantec Ghost, Webcast

Sponsored by: KACE
Date: October 2009
KACE
White Paper The Top Five Emerging Trends in Learning Technology Users have wielded their unique power to significantly impact today's top five learning technology trends. This new white paper explores those trends, looking at factors...

Tags: Development Tools, Trend, SumTotal Systems, Software/Web Development, Software Development

Sponsored by: SumTotal Systems
Date: July 2008
SumTotal Systems
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Presentation IBM Lotus Sametime Demo: Real-time. Right Now. Collaboration across time zones and locations has never been easier -- or faster.IBM Lotus Sametime software helps you keep pace with your real-time work environment...

Tags: Collaboration, Enterprise Software, Groupware, IBM Corp., IBM Lotus SameTime

Sponsored by: IBM
IBM
White Paper Be there without going there: Web conferencing speeds connections without the costs of travel The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and...

Tags: Channel Management, Emerging Technologies, Internet, Marketing, Software As A Service (SaaS)

Sponsored by: IBM
Date: July 2009
IBM
White Paper Selling Smarter in 2009 and Beyond with Remote Selling Discover how to increase sales efficiency and productivity with fewer resources. ...

Tags: Citrix Systems Inc., Collaboration, Internet, Sales, Sales Force Management

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Resource Center 5 Essential Strategies for Making the Right First Impression It's no easy task securing the full attention of decision makers, even for just a few minutes.This new eBook identifies 5 essential strategies for creating...

Tags: Citrix Systems Inc., E-books, Management, Personal Technology, Sales

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
White Paper The Customer Collective - What is Your Recession Sales Strategy? Most organizations see it is as the former, missing significant opportunity to grow their business. A lot of companies are responding to the recession as...

Tags: Recession

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Social CRM Comes of Age Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer...

Tags: Advertising & Promotion, Construction, CRM, Customer, Customer Relationship Management (CRM)

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper CRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Yankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how...

Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy

Sponsored by: Oracle
Date: February 2008
Oracle
White Paper It's All About the Salesperson: Taking Advantage of Web 2.0 Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...

Tags: Advertising & Promotion, Web, Social Networking, Sales Strategy, Sales Force Management

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Seven Tips for Profiting from Lean Times with CRM With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals....

Tags: Advertising & Promotion, On-demand, Marketing, Managed Hosting, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Differentiate Your Company with Complete CRM This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Web 2.0 and Sales Process Management This report discusses how Web 2.0 systems and applications can support management of sales processes.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper How Do You Evaluate Which On-Demand CRM Solution Is Right for You? You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...

Tags: Advertising & Promotion, Oracle Corp., On-demand, Marketing, Managed Hosting

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper ComputerWorld eBook: Enterprise Management Flyover What are the key trends driving IT management? This eBook provides the answers with in-depth articles on how organizations are driving down costs, reducing risks...

Tags: Computerworld, E-books, Enterprise Management, Oracle Corp., Personal Technology

Sponsored by: Oracle
Date: June 2009
Oracle
White Paper Improving Sales Productivity: An Opportunity for Sales and IT Leadership The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...

Tags: Information Technology, Sales, Sales Force Management, Sales Strategy, Sales Team

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Seven Tips & Tricks For Windows 7—Part 1 Seven Tips & Tricks For Windows 7—Part 1

Tags: Dell Computer Corp., Microsoft Windows, Microsoft Windows 7, Operating Systems, Software

Sponsored by: Dell
Date: September 2009
Dell
White Paper Seven Tips & Tricks For Windows 7—Part 2 Seven Tips & Tricks For Windows 7—Part 2

Tags: Dell Computer Corp., Microsoft Windows, Microsoft Windows 7, Operating Systems, Software

Sponsored by: Dell
Date: September 2009
Dell
White Paper Seven Tips & Tricks For Windows 7—Part 3 Seven Tips & Tricks For Windows 7—Part 3

Tags: Dell Computer Corp., Microsoft Windows, Microsoft Windows 7, Operating Systems, Software

Sponsored by: Dell
Date: September 2009
Dell
White Paper Seven Tips & Tricks For Windows 7—Part 4 Seven Tips & Tricks For Windows 7—Part 4

Tags: Dell Computer Corp., Microsoft Windows, Microsoft Windows 7, Operating Systems, Software

Sponsored by: Dell
Date: September 2009
Dell
Download IBM® Industry Podcast series: Tips for Thriving in Today's Economy with BPM. Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This Podcast series explains how that goal can be realized...

Tags: BPM, Podcasts, Operational Planning, It Operations, Internet

Sponsored by: IBM
Date: October 2009
IBM
Webcast Top 10 DMVs for Easier SQL Server Monitoring Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as...

Tags: Cloud Computing, Quest Software Inc., On-demand, Monitoring, Microsoft SQL Server

Sponsored by: Quest Software
Date: October 2009
Quest Software
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process

Sponsored by: Microsoft
Date: September 2004
Microsoft
Webcast Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100) As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM Join Microsoft, Peppers & Rogers, and the Portland Trail Blazers for an on-demand webcast and learn how you can create customer relationships by using Microsoft...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: March 2008
Microsoft
Webcast Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100) Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics® CRM offers you innovative ways to access this powerful relationship...

Tags: Marketing, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Product Marketing

Sponsored by: Microsoft
Date: February 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0 Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United...

Tags: High-performance, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Sales

Sponsored by: Microsoft Tips
Date: January 2008
Microsoft Tips
Case Study With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....

Tags: Advertising & Promotion, Noble Trade, Microsoft Corp., Marketing, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports,...

Tags: CRM, Team, Software, SFA, Sales Strategy

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100) Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: June 2008
Microsoft
Case Study Nikon Corporation - New CRM Software Gives Sales and Management More Flexibility Precision is the business of Nikon, a Japanese technology corporation. Whether dealing with a high-resolution camera or a scientifically precise microscope—the point is to always...

Tags: Advertising & Promotion, Sales Strategy, Sales Force Management, Sales, Nikon Corp.

Sponsored by: Microsoft
Date: August 2008
Microsoft
Case Study Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management...

Tags: Advertising & Promotion, Salesforce.com Inc., Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: July 2008
Microsoft
Case Study Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...

Tags: Advertising & Promotion, Microsoft Gold Certified Partner, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: March 2009
Microsoft

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