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BPM and SOA: Better Together
This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...
Sponsored by: IBM
Date: October 2009 |
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer...
Sponsored by: Microsoft
Date: April 2008 |
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The Value of Network and Application Visibility by Aberdeen
This survey-based paper analyzes best practices for improving application visibility and analysis. This paper can help serve as a guideline for organizations looking to achieve...
Sponsored by: Riverbed
Date: May 2009 |
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Zen and the Art of the Balanced Scorecard
Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. A recent study by Cranfield University showed...
Sponsored by: Oracle
Date: July 2009 |
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Video Whitepaper: Rapid Bottleneck Identification: A better way to do load testing
Watch the free, on-demand video whitepaper to learn how to easily launch a critical Web application. Ensuring good application performance is crucial, but time is...
Sponsored by: Oracle
Date: October 2009 |
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The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing
Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react...
Sponsored by: Oracle
Date: August 2008 |
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Why Free Patch Management Could Cost You More
Today's current economic situation underscores the importance of scrutinizing all business expenses, particularly within IT. Although point patching products may look more attractive on the...
Sponsored by: Lumension
Date: June 2009 |
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5 Ways to Reduce IT Audit Tax
Taxes are certainly not fun, but there is something worse: an audit. Combine the two in a risk and compliance scenario and you have the...
Sponsored by: Lumension
Date: August 2009 |
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Effective TQM Implementation: Critical Issues
Quality Improvement efforts in the 1980's and continuing into 1990's throughout the worldhave been fueled by a host of good ideas to make quality integral...
Company: Multiface
Date: January 2003 |
Multiface |
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The Quality Movement
"This article refers to the term Total Quality Management, which conveys the movement by operations managers everywhere to improve their bottom line, the success of...
Company: HowStuffWorks.com
Date: January 2003 |
HowStuffWorks.com |
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Are There Limits to Total Quality Management?
Many of the problems associated with quality programs are the result of increased complexity. The half-life concept, a new tool, strives to make complexity more...
Company: Booz Allen Hamilton
Date: April 1998 |
Booz Allen Hamilton |
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What is Quality?
The article focuses on " Quality.” At its simplest level, quality answers two questions: 'What is wanted?' and 'How does one do it?' Accordingly, quality's...
Company: Better Management.com
Date: January 2003 |
Better Management.com |
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TQM And Organizational Change And Development
The purpose of the article is to review principles of effective planned change implementation and suggest specific TQM applications. Several assumptions are proposed: 1. TQM...
Company: TQM And Organizational Development
Date: November 2002 |
TQM And Organizational Development |
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Evaluating Your Total Quality and Six Sigma Effort
There are several significant causes to an organization's TQM efforts stumbling or stagnating. You can use this information to avoid these pitfalls, or recover from...
Company: Organized Change
Date: January 2003 |
Organized Change |
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The Benchmarking Code of Conduct
"This article is mainly about benchmarking code of conduct. Benchmarking—the process of identifyingand learning from best practices any where in the world—is a powerful tool...
Company: APQC
Date: January 2003 |
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Quality: Let the buyers be there
Many of the company feel that they know much better about the quality than the buyer. It has been seen that quality is referred as...
Company: APQC
Date: January 2003 |
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Planning Projects And Tasks Using The 9-Steps-I
This article is mainly related to the planning projects and tasks using the 9-Steps. These steps have been discussed in brief with the help of...
Company: Center for Quality of Management
Date: July 2000 |
Center for Quality of Management |
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Total Quality Management: Is It a Fad, Fashion, or Fit?
This paper examines the fad, fashion, and fit theory using the case of total quality management (TQM). The examination has been undertaken using a range...
Company: American Society for Quality
Date: April 2000 |
American Society for Quality |
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Impact of a Performance Management Intervention on Work Processes and Operational Indicators
Organizations are constantly seeking new ways to improve performance. Currently a popular management intervention called Performance Management seeks to more closely link employee activities to...
Company: American Society for Quality
Date: April 2001 |
American Society for Quality |
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Supply Chain Security Without Tears
Prior to Sept. 11, 2001, most discussions of freight transportation security are focused on controlling theft and reducing contraband such as drugs, illegal immigrants, and...
Company: American Society for Quality
Date: January 2003 |
American Society for Quality |
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Detroit's New Quality Gap
For two decades, US automakers have struggled to close a vast quality gap with their rivals. To be sure, Detroit has improved considerably. This lingering...
Company: McKinsey & Company
Date: January 2003 |
McKinsey & Company |
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Re-engineering and TQM:Approaches to Organizational Change told as a "Tale of Three Villages"
"This article describes the process of Reengineering and Total Quality Management with the reference of “ Tale of Three Villages”. It discusses about the 2...
Company: Organized Change
Date: January 2003 |
Organized Change |
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The Ethics of Quality Improvement: Practitioners’ Perspectives
Innovation is an essential component of quality improvement (QI) activities that aim to improve the provision of health care. These projects, however, engender ethical and...
Company: The Innovation Journal
Date: September 2003 |
The Innovation Journal |
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ISO 9000 Summary
This is a summary of principle requirements for ISO 9000.It is used to explain to managers and others what ISO requires and why. Most of...
Company: Strategos
Date: January 2003 |
Strategos |
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Quality Management.
This article is about Quality improvement concepts which have been developed over several decades. They began simply as a method for sorting out defective products...
Company: Eagle.ca
Date: March 1998 |
Eagle.ca |
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Total Quality Management
The article depicts the features and elements of Total Quality Management. Processes, commitment to quality, communication, culture of the organization, people, systems etc are the...
Company: Department of Trade and Industry
Date: December 2000 |
Department of Trade and Industry |
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Spotlight on process management
Managing processes is a central issue in modern improvement theory. The writers of this article tries to explain why they believe that in order to...
Company: Institute of Quality Assurance
Date: March 2002 |
Institute of Quality Assurance |
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Understanding the Obstacles to TQM Success
The article is based on the data gathered from a national survey of quality managers to examine the obstacles associated with managing a successful quality...
Company: American Society for Quality
Date: July 2003 |
American Society for Quality |
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The Strategic Dynamics of Total Quality Management: A Grounded Theory Research Study
The aim of this article is to describe the development of total quality management (TQM) models using a grounded theory research methodology where a key...
Company: American Society for Quality
Date: January 2002 |
American Society for Quality |
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Key Success Factors for the Implementation of SPC
Total Quality Management (TQM) is a broad management philosophy used within the organizations with the aim of promoting a culture and attitude of continuous improvement...
Company: Quality America
Date: January 2003 |
Quality America |
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Re-engineering and TQM
Many organizations are like the first village in implementing Total Quality Management (TQM). They start with vague directives with little clarity on what to do....
Company: Organized Change
Date: January 2003 |
Organized Change |
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Key Ingredients for a Successful Six Sigma Program
Six Sigma is a powerful breakthrough improvement business strategy that enables companies to use simple and powerful statistical methods to define, measure, analyze, improve and...
Company: Warwick Manufacturing Group
Date: January 2002 |
Warwick Manufacturing Group |
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The Quest For Quality: Total Quality Management
Quality is a vital concept in any organization, but many times it is just a topic that comes up in meetings and conversations. How often...
Company: Lawn&Landscape
Date: November 1999 |
Lawn&Landscape |
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Investigating the rationale for pursuing total quality management(TQM) as a valid competitive strategy for SME's
"The importance of Total Quality Management (TQM) for Small and Medium Sized(SME?s) is widely acknowledged by various authors. It state that SME's are oftensuppliers...
Company: Chileshe & Watson
Date: August 2000 |
Chileshe & Watson |
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A TQM Approach to the Improvement of Information Quality
There is a consistent gap between users expectations regarding Information Quality (IQ) and the perceived quality of the information they are using. An explicit approach...
Company: Massachusetts Institute of Technology
Date: January 2003 |
Massachusetts Institute of Technology |
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The Impact of Total Quality Management (TQM) on Financial Performance : Evidence from Quality Award Winners
Total Quality Management : (TQM) is periodically lambasted by management gurus and the business media for its supposedly lackluster impact on financial performance. This paper...
Company: Strategos
Date: March 2000 |
Strategos |
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TQM (Total Quality Management): Managing Quality, Not Just Controlling or Measuring It
"This article is about Quality Assurance which is the most formidable and critical challenge facingproducers of live biological organisms, whether produced for research or for...
Company: Association of Natural Bio-control Producers
Date: January 2003 |
Association of Natural Bio-control Producers |
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Six Sigma, TQM, and Value Analysis-- Better Results, Faster --
Six Sigma was intended to improve the quality of processes that are already under control -- major special causes of process problems have been removed....
Company: Brecker Associates
Date: January 2003 |
Brecker Associates |
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Meeting Customer Requirements, First Time, Every Time
Total quality management is a commitment to the continuous improvement of work processes with the goal of satisfying internal and external customers. It's the customer...
Company: AYE CONFERENCE
Date: January 2000 |
AYE CONFERENCE |
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Quality Improvement: A Front Line View
In many industries and business sectors there has been an evolution over the past fifteen years and a distinct shift from the “quality assurance” approach...
Company: Affinity Consulting
Date: January 2003 |
Affinity Consulting |
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Re-engineering and TQM: Approaches to Organizational Change told as a "Tale of Three Villages"
Many organizations implementing Total Quality Management (TQM), start with vague directives with little clarity on what to do. Other organizations become victims of their own...
Company: Organized Change
Date: January 2003 |
Organized Change |
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