Webcast Live Webcast: Get Control over SaaS Application Access Learn to simplify and protect access to your company's data in Software-as-a-Service (SaaS) apps using identity and access management best practices.

Tags: Cloud Computing, Emerging Technologies, Microsoft Access, Password, Software As A Service (SaaS)

Sponsored by: TriCipher
Date: November 2009
TriCipher
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Webcast Forrester Best Practices: Improve IT Service Delivery and Support Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend...

Tags: Best Practice, Forrester Research Inc., Information Technology, IT Help Desk, Management

Sponsored by: Citrix Online
Date: May 2008
Citrix Online
Webcast Accelerate results by aligning Lean Six Sigma, BPM and SOA There has never been a more important time to uncover process waste, reduce non-value adding activity, and increase productivity. Lean Six Sigma (LSS) produces real...

Tags: BPM, Strategy, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: July 2009
IBM
Webcast Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about...

Tags: Collaboration, IBM Corp., Networking, Portal, Telecom & Utilities

Sponsored by: IBM
Date: March 2009
IBM
White Paper Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and...

Tags: Collaboration, Web, Telephony, Telecommunications, Telecom & Utilities

Sponsored by: IBM
Date: July 2007
IBM
White Paper Building Reliable IP Telephony Systems Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different....

Tags: IP, Telephony, Telecommunications, Telecom & Utilities, ShoreTel

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
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White Paper Move to SUSE Linux Enterprise get 3 years of Red Hat support One unified management tool for both Linux and Windows allows your mixed environments to become completely interoperable and more efficient. Interoperability means simplified management. ...

Tags: Hardware, SuSE Linux Enterprise Server, SuSE Linux, SuSE, Software

Sponsored by: Novell
Date: June 2009
Novell
White Paper The Value of Network and Application Visibility by Aberdeen This survey-based paper analyzes best practices for improving application visibility and analysis. This paper can help serve as a guideline for organizations looking to achieve...

Tags: Aberdeen Group Inc., Marketing, Marketing Research, Network, Riverbed Technology Inc.

Sponsored by: Riverbed
Date: May 2009
Riverbed
White Paper Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer...

Tags: Business Intelligence, CRM, CRM Solution, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Zen and the Art of the Balanced Scorecard Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. A recent study by Cranfield University showed...

Tags: Balanced Scorecard, Marketing, Marketing Research, Zen

Sponsored by: Oracle
Date: July 2009
Oracle
Webcast Video Whitepaper: Rapid Bottleneck Identification: A better way to do load testing Watch the free, on-demand video whitepaper to learn how to easily launch a critical Web application. Ensuring good application performance is crucial, but time is...

Tags: Cloud Computing, Web Application, Video, Rapid Bottleneck Identification, QA

Sponsored by: Oracle
Date: October 2009
Oracle
White Paper State of the Data Integration Market Data integration is a critical and fundamental element in a variety of technologies, including data warehouses, business intelligence (BI) applications, service-oriented architectures (SOA), master data...

Tags: Data Integration

Sponsored by: Oracle
Date: November 2008
Oracle
White Paper Oracle Data Integrator Enterprise Edition A Technical Overview Integrating data and applications throughout the enterprise and presenting them in a unified view is a complex proposition. Not only are there broad disparities in...

Tags: Data Integration, Oracle Corp., Productivity

Sponsored by: Oracle
Date: February 2009
Oracle
White Paper The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react...

Tags: BPM, Software, Oracle Corp., Operational Planning, Management

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper 5 Ways to Reduce IT Audit Tax Taxes are certainly not fun, but there is something worse: an audit. Combine the two in a risk and compliance scenario and you have the...

Tags: Audit, Audit Tax, Compliance, Finance, Financial Accounting

Sponsored by: Lumension
Date: August 2009
Lumension
White Paper Why Free Patch Management Could Cost You More Today's current economic situation underscores the importance of scrutinizing all business expenses, particularly within IT. Although point patching products may look more attractive on the...

Tags: Lumension Security Inc., Patch Management, Patches

Sponsored by: Lumension
Date: June 2009
Lumension
White Paper Dynamic Power Variations in Data Centers and Network Rooms The power requirements of data centers and network rooms vary on a minute-by-minute basis depending on computational loads. The magnitude of this variation has grown...

Tags: American Power Conversion Corp., Data Center, Data Centers, Data Management, Hardware

Sponsored by: American Power Conversion (APC)
Date: March 2005
American Power Conversion (APC)
White Paper Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by...

Tags: Best Practice, MBG Expense Management, Networking, Telecom & Utilities, Telecommunications

Sponsored by: MBG Expense Management
Date: October 2009
MBG Expense Management
White Paper 10 Steps to Control Wireless Costs Through Consumption Management In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that...

Tags: MBG Expense Management, Networking, Telecom & Utilities, Telecommunications, Telephony

Sponsored by: MBG Expense Management
Date: October 2009
MBG Expense Management
White Paper 5 Sources of Value Through a Telecom Expense Management Initiative This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research...

Tags: MBG Expense Management, Networking, Telecom & Utilities, Telecommunications, Telephony

Sponsored by: MBG Expense Management
Date: November 2009
MBG Expense Management
White Paper Supply Chain Management Includes People Quality, timeliness, values for money, and reliability are what your customers demand of you. You need the same from your suppliers, internal and external. Suppliers...

Tags: Channel Management, Enterprise Software, Marketing, SCM, Software

Company: Tenrox
Date: January 2002
Tenrox
White Paper Performance Management As the energy industry evolves, leveraging business intelligence becomes ever more important. The well-publicized problems of major energy traders over the last year have spurred...

Tags: Business Intelligence, Software, Pricing, Performance Management, Performance

Company: Montgomery Research
Date: April 2003
Montgomery Research
White Paper The Quality Movement "This article refers to the term Total Quality Management, which conveys the movement by operations managers everywhere to improve their bottom line, the success of...

Tags: Business Operations, Quality, Product Marketing, Process Improvement, Process

Company: HowStuffWorks.com
Date: January 2003
HowStuffWorks.com
White Paper The impact of ISO 14001 “ISO 14000 is a business issue, not a purely environmental one...” wrote Charles Corbett and co-author David Kirsch in the seminal article, “ISO 14000: an...

Tags: Business Operations, ISO 14000, ISO 14001, Iso standards, Process Improvement

Company: International Organization for Standardization
Date: December 2001
International Organization for Standardization
White Paper The ISO Survey of ISO 9000 and ISO 14000 Certificates "ISO does not itself issue certificates of conformity to ISO 9000 or ISO 14000. This is carried outindependently of ISO by certification bodies in different...

Tags: Business Operations, Survey, Quality, Process Improvement, It Operations

Company: International Organization for Standardization
Date: January 2003
International Organization for Standardization
White Paper ISO 9001:2000 On December 15, 2000, the new ISO 9001:2000 Standard was released as ISO 9000:2000(E). The new standard will have a transition period of three years,...

Tags: Business Operations, ISO, ISO 9001:2000, Iso standards, It Operations

Company: TÜV Süddeutschland International
Date: January 2003
TÜV Süddeutschland International
White Paper Selection And Use Of The ISO 9000:2000 Family Of Standards The ISO 9000 family of international quality management standards and guidelines has earned a global reputation as the basis for establishing quality management systems The...

Tags: Business Operations, Standards, Quality Management, Quality, Process Improvement

Company: International Organization for Standardization
Date: June 2002
International Organization for Standardization
White Paper What are the Benefits in ISO 9000 Registration? The ISO 9000 series provides the company with a quality system that standardizes, organizes and controls operations, provides for consistent dissemination of information, improves various...

Tags: Benefit, Quality, Process Improvement, Organized Change, It Operations

Company: Organized Change
Date: January 2003
Organized Change
White Paper Ensuring Test Quality Through ISO Certification ISO 9001 provides a voluntary set of standards that encompass a range of technology and adds value to all types of business operations. Brainbench is...

Tags: Brainbench, Tqm/Six Sigma/ISO 9000, Quality, Process Improvement, It Operations

Company: Brainbench
Date: February 2001
Brainbench
White Paper In Search Of ISO: An Institutional Perspective On The Adoption Of International Management Standards This paper analyzes the determinants of the cross-national adoption of the international Environmental Management System standard ISO 14001 using a panel of 102 countries from...

Tags: Adoption, Business Operations, ISO, Iso standards, Management Standard

Company: Stanford Knowledgebase
Date: February 2003
Stanford Knowledgebase
White Paper ISO 9000 2000 Introduction In todays scenario, ISO 9000 is sweeping the world. It is rapidly becoming the most important quality standard. Thousands of companies in over 100 countries...

Tags: Business Operations, ISO 9000, Iso standards, It Operations, Process Improvement

Company: Praxiom Research Group
Date: January 2003
Praxiom Research Group
White Paper ISO 9000: What is its Impact on Performance? ISO 9000 is fast becoming a must for companies in both the manufacturing and service sectors. Due to its increasingly widespread acceptance, ISO 9000 is...

Tags: Business Operations, ISO 9000, Iso standards, It Operations, Performance

Company: American Society for Quality
Date: July 2000
American Society for Quality
White Paper Does ISO 9000 Give a Quality Emphasis Advantage? This research examines the relative importance attached, by the chief executives of 93 service and 112 manufacturing organizations. The analysis finds evidence that the emphasis...

Tags: American Society For Quality, Quality, Process Improvement, Manufacturing Company, Manufacturing

Company: American Society for Quality
Date: January 2001
American Society for Quality
White Paper Quality Management Principles This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles...

Tags: Business Operations, It Operations, Quality, Quality Management, Quality Management System

Company: International Organization for Standardization
Date: January 2003
International Organization for Standardization
White Paper Feed back on ISO 9001:2000 ISO Management Systems presents an informal round-up of early reactions from the market to ISO 9001:2000, gathered from around the world with the kind assistance...

Tags: Business Operations, ISO, ISO 9001:2000, ISO Management Systems, Iso standards

Company: International Organization for Standardization
Date: July 2003
International Organization for Standardization
White Paper Tightening Up on Quality Now that the Fastener Quality Act has been in the books for a few years, the latest quality measure to hit the fastener industry is...

Tags: Business Operations, Strategy, Strategic Planning, Standardization, Quality

Company: Industrial Distribution
Date: May 2003
Industrial Distribution
White Paper Changes to the ISO Standard "The standard has a new process-oriented structure. It includes a process model based on the Plan-Do-Check-Act cycle, which outlines the product, and/or service cycle and...

Tags: Database Administrator, Documentation Requirement, ISO

Company: Vinca, LLC dba The 9000 Store
Date: January 2003
Vinca, LLC dba The 9000 Store
White Paper Control of Records Record keeping is one of the most painstaking, and important, requirements in the ISO 9001:2000 standard. This work is painstaking, because records must be identified,...

Tags: Business Operations, Record, Quality Management System, Quality Management, Quality

Company: Core Business Solutions
Date: January 2002
Core Business Solutions
White Paper Document Control A cornerstone of the quality management system (QMS) is the control of documents. While not a particularly glamorous activity, document control is an essential preventive...

Tags: Business Operations, Core Business Solutions, Document, It Operations, Quality

Company: Core Business Solutions
Date: January 2002
Core Business Solutions
White Paper Management Planning The point of IS0 9000 is measured performance improvement for the organization. The certificate is merely a confirmation of an effective quality management system (QMS)...

Tags: Business Operations, Core Business Solutions, It Operations, Quality, Quality Management

Company: Core Business Solutions
Date: January 2002
Core Business Solutions
White Paper What are the benefits is ISO 9000 registration? "This article describes the characteristics of the quality system that the ISO 9000 series provides to a company with details. The quality system provided is...

Tags: Benefit, Business Operations, ISO 9000, Iso standards, It Operations

Company: Organized Change
Date: January 2003
Organized Change

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