Webcast Live Webcast: Get Control over SaaS Application Access Learn to simplify and protect access to your company's data in Software-as-a-Service (SaaS) apps using identity and access management best practices.

Tags: Cloud Computing, Emerging Technologies, Microsoft Access, Password, Software As A Service (SaaS)

Sponsored by: TriCipher
Date: November 2009
TriCipher
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White Paper True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach Ensure your service provider's convergence strategy meshes with your enterprise network needs.Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric...

Tags: Business Services, Convergence, Enterprise Network, Service Provider

Sponsored by: Sprint
Date: November 2009
Sprint
Webcast Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your...

Tags: Cerylion Inc., Service Level Management, Roi/Tco, ROI, Performance

Sponsored by: Cerylion
Date: November 2009
Cerylion
White Paper Establishing the business value of portal for telecommunications- business value assessment discussion The market is shifting. In the 21st century, the telecommunications industry is much less distinct and much more intertwined with Media and IT. Market forces...

Tags: IBM Corp., Internet, Networking, Portals, Telecom & Utilities

Sponsored by: IBM
Date: June 2009
IBM
White Paper Why Print Management Matters Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming productivity. Jim Salzer of DocuAudit Intl. shows how Print Management...

Tags: Business Operations, It Operations, Managed Hosting, Outsourcing, Outsourcing & Subcontracting

Sponsored by: Xerox
Date: October 2009
Xerox
White Paper Broadened The Range The idea that power often leads to exploitation is pervasive in both psychological theory and business teachings. The current paper argues that the impact of...

Tags: Everest Group, Finance, Free Trade, Leadership, Management

Company: Everest Group
Date: January 2003
Everest Group
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White Paper Outsourcing: A Chemical Reaction Today, increasingly chemical companies are outsourcing their warehousing needs. If a company decides to build its own warehouse, it either does not have enough space...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting, Warehousing

Company: Everest Group
Date: December 2000
Everest Group
White Paper You Can't Be Good At Everything This article indicates that companies cannot be good at everything. They need to invest their time, money and people in the functions that distinguish them...

Tags: Business Operations, Everest Group, Function, It Operations, Outsourcing

Company: Everest Group
Date: March 2001
Everest Group
White Paper The Three Dimensions Of Value-How Different Levels Of Outsourcing Impact Buyer Results The primary benefit of outsourcing is creating value. The knowledge of which kind of value the outsourcing relationship is creating is mission critical information because...

Tags: Business Operations, Everest Group, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Everest Group
Date: April 2002
Everest Group
White Paper Ten Key Questions For Developing Effective Service Level Agreements In a service level agreement (SLA), a supplier agrees to achieve defined levels of performance and a customer obtains rights and remedies if the supplier...

Tags: Channel Management, Everest Group, It Operations, It service Management, Marketing

Company: Everest Group
Date: October 2001
Everest Group
White Paper Disappearing Old Skill Sets Manufacturing is one of the oldest industries in the technological world, but even the old has to continually implement new concepts and processes -- ...

Tags: Everest Group, Management, Manufacturing, Strategy

Company: Everest Group
Date: January 2003
Everest Group
White Paper A Guide For Establishing Service Level Specifications For Outsourcing Relationships Determining appropriate service level specifications is a crucial foundation for a successful outsourcing relationship. In outsourcing, an organization turns over the ownership of a non-core,...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting, Specification

Company: Everest Group
Date: December 2001
Everest Group
White Paper The Snowball Effect:Characteristics of Outstanding Outsourcing Relationships Outsourcing is complex and strategic, and executives need a breadth of skills and adepth of knowledge to do it successfully.Outstanding success in outsourcing occurs when...

Tags: Business Operations, Business Services, Everest Group, It Operations, Outsourcing

Company: Everest Group
Date: February 2002
Everest Group
White Paper Growing Beyond Illusions-Guidelines for Changing and Improving Outsourcing Relationships When an outsourcing relationship has reached the point of being unsatisfactory to either or both parties, their mode of operation will become more reactive to...

Tags: Business Operations, Everest Group, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Everest Group
Date: April 2002
Everest Group
White Paper Planning For An Outsourcing Evaluation-The First Phase An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship. This article focuses primarily...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Everest Group
Date: March 2001
Everest Group
White Paper Everest Best Practices A very important question, which arises, is what's the most important characteristic to seek in an outsourcing supplier? While there is no cut-and-dried formula for...

Tags: Business Operations, Everest Group, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Everest Group
Date: December 2001
Everest Group
White Paper Fail-Safe Outsourcing Cost savings is just one of many good reasons to outsource business processes. But if you succumb to the mistakes companies commonly make when turning...

Tags: Business Operations, It Operations, Outsource, Outsourcing, Outsourcing & Subcontracting

Company: Penton Media
Date: January 2003
Penton Media
White Paper Gilding the Supply Chain. Collaboration among manufacturers, suppliers and customers is helping companies drive excess costs out of the supply chain. Mutual trust and accurate cost accounting are the...

Tags: Business Operations, Supply Chain, Supplier, Software, Purchasing & Procurement

Company: Penton Media
Date: January 2003
Penton Media
White Paper OutSourcing...A Powerful Business Strategy Outsourcing is the assignment of one or more business processes to an external provider who then owns, manages, and administers the selected processes based on...

Tags: Business Operations, Business Strategy, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: OutSourcing Solutions Group
Date: January 2003
OutSourcing Solutions Group
White Paper Managing the Outsourcing Relationship: A Shared Vision Produces Greater Rewards Across the world, executives of major organizations are increasingly discussing the outsourcing of non-core services. From check processing by banks, drug manufacturing by pharmaceutical companies...

Tags: Business Operations, It Operations, Management, Outsourcing, Outsourcing & Subcontracting

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper Truths in Outsourcing For end-users, outsourcing contracts hold the promise of achieving multiple goals with various downside risks. The downside, however, frequently arises from a mismatch of the...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper How to Engage in a Strategic Sourcing Relationship In business today, one fact has become clear: The ability to forge, manage and sustain strategic sourcing relationships is increasingly critical to competitive success. Such...

Tags: Alliance, Management, Strategic Sourcing, Strategy

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper Contracting For Risk and Reward It has been observed that the outsourcing relationships fail for many reasons. Chief among them are unrealistic expectations; lack of a formal bid process; and...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper The New Outsourcing Revolution: Enabling Overall Business Transformation While outsourcing is widely accepted as a viable business tactic to reduce costs and improve efficiencies, the nature of outsourcing best practices is evolving yet...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting, Outsourcing Institute

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper Outsourcing the Revenue Cycle - Driving More Profit to the Bottom Line With ongoing pressure on executives to protect bottom line numbers, it is little wonder there is a focus on creative ways to further cut costs....

Tags: Bottom Line, Finance, Operational Accounting, Outsourcing, Outsourcing Institute

Company: The Outsourcing Institute
Date: January 2003
The Outsourcing Institute
White Paper Planning for an Outsourcing Evaluation An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship. The planning, analysis and...

Tags: Business Operations, It Operations, OutsourciingBestPractises.com, Outsourcing, Outsourcing & Subcontracting

Company: OutsourciingBestPractises.com
Date: March 2001
OutsourciingBestPractises.com
White Paper The Three Dimensions Of Value The primary benefit of outsourcing is creating value but not all value is created equal. The knowledge of which kind of value outsourcing relationship is...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Everest Group
Date: April 2002
Everest Group
White Paper No Finish Line: A View of the Future for Purchasing and Supply "Purchasing and supply management affect much more than material and service flow, and current trends cast their role and importance in sharper focus than ever....

Tags: Business Operations, Enterprise Software, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Outsourcing Supply Chain Management.com
Date: December 1999
Outsourcing Supply Chain Management.com
Case Study Procter & Gamble Highlights New Legal and Business Issues in Competitive Sourcing This case study examines some extraordinary circumstances involving competitive sourcing of services. It is not typical of the normal competitive sourcing, but it highlights some...

Tags: Business Operations, Management, Procter & Gamble Co., Purchasing & Procurement, Sourcing

Company: Bierce & Kenerson, P.C.
Date: January 2002
Bierce & Kenerson, P.C.
White Paper Supply Chain Management for Middleman Wholesalers, distributors and other middle parties-between customers and suppliers-fight the challenge of being price competitive and service responsive, while making a profit. The traditional role...

Tags: Enterprise Software, SCM, Software, Supply Chain, Supply Chain Management (SCM)

Company: LTD Management
Date: June 2003
LTD Management
White Paper Business Process Outsourcing and Offshoring It is more challenging then ever to improve business performance. The global economic downturn, diminishing returns on capital, internal business constrains and new security and...

Tags: Booz Allen Hamilton Inc., Outsourcing, Offshoring, It Services, It Operations

Company: Booz Allen Hamilton
Date: September 2003
Booz Allen Hamilton
Case Study Snapple Found Handling Logistics In-House Left A Sour Taste With industry giants invading the product niche that it created, the beverage maker turned to logistics outsourcing as a means to achieve a higher level...

Tags: Business Operations, It Operations, Keller International Publishing, Logistics, Outsourcing

Company: SupplyChainBrain.com
Date: April 2002
SupplyChainBrain.com
White Paper Profits or Perils? The Bottom Line on Outsourcing Outsourcing is fast becoming a fixture in the organizational models of the 21st century. At first confined to non strategic business activities such as cleaning,...

Tags: Business Operations, It Operations, Outsourcing, Outsourcing & Subcontracting

Company: Booz Allen Hamilton
Date: January 2003
Booz Allen Hamilton
White Paper Logistics Outsourcing: A Panacea? Companies are living proof that outsourcing can elevate service offerings, reduce costs, and redeploy and releverage precious corporate assets in a wide variety of industries....

Tags: Business Operations, Inbound Logistics, It Operations, Logistics, Logistics Outsourcing

Company: Inbound Logistics
Date: July 2002
Inbound Logistics
White Paper Concept Of Outsourcing True third-party logistics is developing a tailored, customer-specific logistics program to meet the requirements of your business and your customers. and need to be a...

Tags: Business Operations, Supply Chain, Portals, Outsourcing & Subcontracting, Outsourcing

Company: LTD Management
Date: January 2003
LTD Management
White Paper Transportation Strategy--Key for Logistics Effectiveness "Transportation is a very key element of the logistics process and the supply chain which runs from vendors through to you to your customers. It...

Tags: Business Operations, Enterprise Software, Logistics, Software, Supply Chain

Company: LTD Management
Date: April 1997
LTD Management
White Paper The 3 Keys to Successful Customer Care Outsourcing in the New Era Advances in technology, access to global resources, and refined business practices have reshaped the way sophisticated service providers work with their customers. Outsourcing buyers can...

Tags: Business Operations, It Operations, Managed Hosting, Outsourcing, Outsourcing & Subcontracting

Company: White Pajama
Date: June 2003
White Pajama
White Paper Why Outsourcing Is In Once used largely for nonessential, tactical activities, partnering now covers core operations, transforming entire industries. In the past, outsourcing focused on tactical, nonessential activities such...

Tags: Booz Allen Hamilton Inc., Business Operations, It Operations, Operations Outsourcing, Outsourcing

Company: Booz Allen Hamilton
Date: January 2003
Booz Allen Hamilton
White Paper Mr. Toad's Wild Ride: Logistics Outsourcing Start-Ups Are High-Stakes Projects Where Managing Change is a Fine Art When companies decide to outsource any logistics activity -- such as running a warehouse, taking over a private fleet, or even directing an entire supply...

Tags: Business Operations, Logistics, Penton Media Inc., Supply Chain

Company: Penton Media
Date: October 1999
Penton Media
White Paper Partnering And Sole Sourcing This article is about Partnering which divides the business world into two basic groups. The first group are the people and companies we expect to...

Tags: Business Operations, Group, Management, Purchasing & Procurement, Sourcing

Company: StrategiesThatWork.com
Date: January 2003
StrategiesThatWork.com
White Paper BPO Takes Off Business Process Outsourcing enters its second decade as a substantially changed animal, far more complex than the single-process, single-location arrangements that marked the early...

Tags: BPO, Business Operations, Business Process Outsourcing (BPO), It Operations, It Services

Company: Penton Media
Date: January 2003
Penton Media

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