Webcast Live Webcast: Stop wasting time on spam. Learn how with hosted email security Spam got you down? Find out how hosted email security can block 95 percent of spam from ever reaching you, plus what to look for...

Tags: Cyberthreats, E-mail, E-mail Security, Online Communications, Security

Sponsored by: TrendMicro
Date: October 2009
TrendMicro
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White Paper ROI Case Study Google Apps TVR Communications An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications...

Tags: Cloud Computing, Finance, Google Apps, Google Inc., Managerial Accounting

Sponsored by: Google
Date: September 2009
Google
White Paper Cloud Computing—What is its Potential Value for Your Company? Cloud computing may be new, but one thing hasn't changed: management's insistence on justifying IT investments by return on investment and total cost of ownership....

Tags: Cloud Computing, Finance, Google Inc., Hardware, Managerial Accounting

Sponsored by: Google
Date: September 2009
Google
White Paper Google Apps 2nd Wind ROI Case Study Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company achieved an ROI of 837% and a...

Tags: Finance, Google Apps, Google Inc., Managerial Accounting, ROI

Sponsored by: Google
Date: September 2009
Google
White Paper Should Your Email Live In The Cloud? A Comparative Cost Analysis According to Forrester, "Google is setting a new price floor on email and archiving costs." (Should Your Email Live In The Cloud? A Comparative Cost...

Tags: Analysis, Online Communications, Google Inc., Forrester Research Inc., Enterprise Software

Sponsored by: Google
Date: September 2009
Google
White Paper Why Good Reporting is Vital to the Health of Your E-Mail System E-mail is a business-critical communication tool. But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day. In...

Tags: E-mail, Environment, Health Care, Online Communications, Quest Software Inc.

Sponsored by: Quest Software
Date: August 2009
Quest Software
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Webcast Live Webcast: Stop wasting time on spam. Learn how with hosted email security Spam got you down? Learn why people are making the switch to hosted email security. Michael Osterman of Osterman Research Group describes why people are...

Tags: Cyberthreats, E-mail, E-mail Security, Online Communications, Security

Sponsored by: TrendMicro
Date: October 2009
TrendMicro
White Paper Establishing the business value of portal for telecommunications- business value assessment discussion The market is shifting. In the 21st century, the telecommunications industry is much less distinct and much more intertwined with Media and IT. Market forces...

Tags: IBM Corp., Internet, Networking, Portals, Telecom & Utilities

Sponsored by: IBM
Date: June 2009
IBM
White Paper Adobe LiveCycle solutions for intuitive user experiences With Adobe® LiveCycle® Enterprise Suite (ES2) software, organizations like yours can easily deploy intuitive user experiences, using flexible guides and RIAs to help increase customer...

Tags: Adobe LiveCycle, Adobe Systems Inc., Finance, Managerial Accounting, Marketing

Sponsored by: Adobe Systems
Date: September 2009
Adobe Systems
Webcast Live Webcast: Showdown in New Mexico: Google Apps vs. Microsoft Exchange James Ferreira, CIO for the New Mexico State Attorney General's office, had a choice to make to support his growing organization: upgrade to a more...

Tags: Agency, Software, Microsoft Exchange Server, Microsoft Corp., Groupware

Sponsored by: Google
Date: October 2009
Google
White Paper Enhance Customer Loyalty through Higher Responsiveness The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as a business channel, and sometimes...

Tags: Channel, Cloud Computing, Internet, Management, Oracle Corp.

Sponsored by: Oracle
Date: April 2009
Oracle
White Paper Mission-Critical Java Technology barriers have prevented enterprises from adopting Java-based approaches for mission critical applications with extreme and predictable computing needs. However, recent advances throughout the entire...

Tags: Java, Memory Leak, Programming Languages, Software Development, Software/Web Development

Sponsored by: Oracle
Date: October 2008
Oracle
Download CDPS Analyst Interview with John Webster of Illuminata Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst...

Tags: Analyst, Backups, Data Management, Disaster Recovery, IBM Corp.

Sponsored by: IBM
Date: October 2009
IBM
Webcast Live Webcast: From Microsoft Exchange 2007 to Google Apps: The Delta Hotels and Resorts Story Leading Canadian hotelier, Delta Hotels and Resorts, recently migrated from Microsoft Exchange 2007 to Google Apps. It gained significant cost savings but more importantly for...

Tags: Cloud Computing, Google Apps, Google Inc., Microsoft Corp., Microsoft Exchange Server

Sponsored by: Google
Date: October 2009
Google
Download Oracle CRM on Demand eBook Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However,...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), E-books, Enterprise Software

Sponsored by: Oracle
Date: November 2008
Oracle
White Paper Social CRM Comes of Age Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer...

Tags: Advertising & Promotion, Construction, CRM, Customer, Customer Relationship Management (CRM)

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Create Enduring Customer Relationships In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a...

Tags: Management, Oracle Corp., Relationship, Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Working the Way Salespeople Work While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices,...

Tags: Advertising & Promotion, Marketing, Mobile

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Differentiate Your Company with Complete CRM This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper How Do You Evaluate Which On-Demand CRM Solution Is Right for You? You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry...

Tags: Advertising & Promotion, Oracle Corp., On-demand, Marketing, Managed Hosting

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Empowerment as a Growth Strategy There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Empowerment, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Together, we can work smarter By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.

Tags: IBM Corp., Productivity

Sponsored by: IBM
Date: January 2009
IBM
White Paper No Paper Weight - A no paper solution This white paper details a case study with a major bank showing the significant ROI savings for implementing the IBM No Paper solution as well...

Tags: Finance, Financial Services, IBM Corp., Management, Managerial Accounting

Sponsored by: IBM
Date: September 2007
IBM
Webcast Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100) As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2007
Microsoft
Webcast Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100) Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: June 2007
Microsoft
Webcast Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100) In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those...

Tags: Advertising & Promotion, Software, Operational Planning, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: September 2007
Microsoft
Webcast Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of...

Tags: CRM, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Office

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Teachers Association Turns to Centralized Data Repository to Improve Member Service The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political...

Tags: Advertising & Promotion, California Teachers Association, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft Tips
Date: April 2008
Microsoft Tips
White Paper SSPA's Six Top Support Issues that Keep Execs Awake at Night Confused about how to optimize your customer support program? You're not alone. Download this white paper to learn more

Tags: Citrix Systems Inc., SSPA

Sponsored by: Citrix Online
Date: July 2007
Citrix Online
Case Study With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors....

Tags: Advertising & Promotion, Noble Trade, Microsoft Corp., Marketing, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Satisfaction, Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...

Tags: Candidate, Office Suites, Microsoft Outlook, Microsoft Office, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created...

Tags: Advertising & Promotion, Agency, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100) Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to...

Tags: Advertising & Promotion, Software, Sales Strategy, Sales, Product Marketing

Sponsored by: Microsoft
Date: September 2008
Microsoft
Presentation Astaro Security Gateway: Simplifying Email, Web and Network Protection This brief yet highly informative interactive presentation discusses the Unified Threat Management Market, the fastest growing part of the security market in the U.S. A...

Tags: Astaro AG, Astaro Security Gateway, E-mail, Network, Online Communications

Sponsored by: Astaro AG
Date: January 2009
Astaro AG
Case Study Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management...

Tags: Advertising & Promotion, Salesforce.com Inc., Sales Force Management, Sales, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: July 2008
Microsoft
White Paper Measuring the Business Impact of Support Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher...

Tags: Citrix Systems Inc., Finance, Marketing, Operational Accounting, Product Marketing

Sponsored by: Citrix Online
Date: July 2008
Citrix Online
White Paper Streamline Your Business with Innovative Tools Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost...

Tags: Channel Management, Tool, Streamline, Remote Administration, Remote Access

Sponsored by: Citrix Online
Date: February 2009
Citrix Online
Case Study Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...

Tags: Advertising & Promotion, Microsoft Gold Certified Partner, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: March 2009
Microsoft
White Paper Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Microsoft
Date: April 2009
Microsoft
Resource Center Driving Business Agility through SOA Connectivity & Integration Whitepaper from IBM In this whitepaper, you will learn how to work smarter so you can solve the problems of today and seize the opportunities of tomorrow. ...

Tags: Enterprise Software, IBM Corp., Integration, Middleware, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: June 2009
IBM

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