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Live Webcast: Activate Today! Realize ROI with Intel® vPro Technology and Microsoft System Configuration Manager
Realize significant ROI savings-and recoup your investment in as little as 10 months-by activating your PCs with these proven technology solutions....
Sponsored by: Intel
Date: May 2009 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "tou...
Sponsored by: Oracle
Date: January 2009 |
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Understanding Total Cost of Ownership in Building an Advanced Store Systems Business Case
This IDC Global Retail Insights Opinion paper provides a detailed view of the considerations required to evaluate advanced store systems platforms and how to ensure that ...
Company: IBM
Date: January 2008 |
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Interactive Digital Merchandising in Retail Banking
Read this paper for Avaya's exploration of retail banking trends and best practices in interactive digital merchandising and digital signage in an interview with Charles ...
Company: Avaya
Date: November 2007 |
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Improved Point-Of-Sale Reporting
Products rarely "Flow" directly from manufacturers to end user customers. Instead, a group of intermediaries (e.g., distributors, resellers, system integrators, retailers...
Company: KPMG International
Date: August 2006 |
KPMG International |
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Create and Deliver Surprisingly Compelling Software Demonstrations
Software demonstrations aren't known for their entertainment value, but they don't have to be boring. Great Demos! can show you how to put the "Wow!" into your demos, mak...
Company: Citrix Online
Date: February 2006 |
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IBM invites you to explore the power of Dynamic Digital Merchandising
Download IBM's "Dynamic Digital Merchandising" webcast or podcast. IBM presented the Platt Retail Institute's findings on the digital communications network tested by the...
Company: IBM
Date: September 2005 |
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Cross-Channel Optimization: A Strategic Roadmap for Multichannel Retailers
The IBM Executive Brief: "Cross-channel optimization: A strategic roadmap for multichannel retailers" is a detailed study that examines an emerging model that is helping ...
Company: IBM
Date: July 2005 |
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A White Paper On: Retail Automation Equipment: North American and European Vertical Market Analysis
This white paper covers what you need to do to start a project - sometimes called project initiation. It starts when someone says ?We should put a project together?, and ...
Company: Project Perfect
Date: June 2005 |
Project Perfect |
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Benefits of Dynamics Signage in Higher Education
Dynamic Signage is the intelligent networking of large format display devices to broadcast advertising or informational content. This paper describes implementing the dyn...
Company: NEC
Date: June 2005 |
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Transform Your Stores: Enhance Customer Interactions With Advanced Selling Technologies
Traditional in-store applications such as Point-Of-Sale (POS), inventory management, and replenishment systems help ensure product availability and transaction efficiency...
Company: AMR Research
Date: June 2005 |
AMR Research |
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Point-Of-Sale Networks Simplified
Merchants and other organizations need to handle more transactions during peak times to increase sales and provide better customer service as consumers use credit and deb...
Company: VeriFone
Date: June 2005 |
VeriFone |
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Tobacco Point of Sale Advertising Increases Positive Brand User Imagery
There have been numerous studies of the impact of tobacco media advertising and other promotions on adolescents. However there are few studies that have attempted to asse...
Company: Curtin University of Technology
Date: May 2005 |
Curtin University of Technology |
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Creating Competitive Advantage at the POS, the Most Heavily Used Customer Contact Channel
Customers interact with their bank at the point of sale more often than all other channels combined, whether internet, branch, ATM or call center. Since the POS is such a...
Company: Welcome Real-time
Date: May 2005 |
Welcome Real-time |
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Flexible, Innovative POS And Store Inventory Management Solution
Retek Integrated Store Operations (ISO) can improve Point-Of-Sale (POS) systems as well as cash, store labor, and store inventory management. Based on open-technology sta...
Company: Intel
Date: March 2005 |
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Why Reponsiveness to Retail Promotions Varies Across Retailers
Retailers have long relied on three types of promotional tools to sell their products: temporary price cuts, feature advertisements, and in-store displays. A new study no...
Company: The University of Chicago, Graduate School of Business
Date: January 2005 |
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A Practical Guide To Advertising
The Institute of Practitioners in Advertising (IPA), the body which represents advertising agencies, defines advertising as: "The means of providing the most persuasive p...
Company: UK Department of Trade and Industry
Date: January 2005 |
UK Department of Trade and Industry |
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Modernizing Retailing Worldwide At The Point Of Sale
The premier real-world roll-out of new information technologies excites an industry. The METRO Group's Future Store (FS) by a group of companies organized as the Future S...
Company: University of Cologne
Date: December 2004 |
University of Cologne |
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Coupling Mobile Payments and CRM in the Retail Industry
The growing prevalence of electronic commerce and the widespread use of mobile devices have made mobile payments an interesting alternative method of payment for customer...
Company: University of Lausanne
Date: October 2004 |
University of Lausanne |
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Total Cost of Ownership for Point - Of - Sale and PC Cash Drawer Solutions: A Comparative Analysis of Retail Checkout Environments
The white paper presents a total cost of ownership (TCO) analysis of IBM's point-of- sale (POS) and PC cash drawer (PCCD) solutions in the United States and Europe to unc...
Company: IDC
Date: September 2004 |
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Organizing for CRM
Most large companies have some form of Customer-Relationship-Management (CRM) software, but more than half of them are disappointed with it. Critics blame the software, b...
Company: McKinsey & Company
Date: July 2004 |
McKinsey & Company |
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The Retail Divide: Leadership in a World of Extremes
Slowly but surely, market forces are leading to a global consumer marketplace that will look radically different in 2010 than it does today. The fundamental challenge for...
Company: IBM
Date: July 2004 |
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The Value of Point-of-Sales Data in Managing Product Introductions: Results From a Case Study
It has been suggested that the sharing of downstream demand information in supply chains could be particularly beneficial in situations of unpredictable demand, such as p...
Company: Helsinki University of Technology
Date: June 2004 |
Helsinki University of Technology |
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Protecting The Retail Information Chain
The retail supply chain must support two interdependent processes: Product flow; Information flow. An effective and efficient product supply chain depends heavily on an i...
Company: Liebert
Date: May 2004 |
Liebert |
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Managing Product Introductions Across the Supply Chain: Findings From a Development Project
An increase in product variety and the number of product introductions make demand-supply balancing processes labour intensive and prone to mistakes. The paper presents a...
Company: Helsinki University of Technology
Date: April 2004 |
Helsinki University of Technology |
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Loading Dock Visibility Gives Retailers View of Inventory at All Times
A real-time view into inbound shipments helps retailers avoid stock-outs and other nightmares at a critical juncture - the point of sale. The loading dock is becoming an ...
Company: SupplyChainBrain.com
Date: April 2004 |
SupplyChainBrain.com |
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Put Your Finger On It
From the executive summary: ‘Most restaurant bars are putting the squeeze on efforts to pass out freebies, thanks to sophisticated point-of-sale technology. Not only that...
Company: American City Business Journals
Date: February 2004 |
American City Business Journals |
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Tobacco Marketing That Reaches Kids: Point-Of-Purchase Advertising and Promotions
This paper describes the tobacco industry which currently spends more than $10 billion on advertising, discounts, and promotional efforts at retail sales outlets or "poin...
Company: Campaign for Tobacco-Free Kids
Date: September 2003 |
Campaign for Tobacco-Free Kids |
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Unlock the Hidden Potential in Your CRM Investments
Most companies surveyed routinely report that they do not get the benefits they expect from their Customer Relationship Management (CRM) investments. Yet companies contin...
Company: McKinsey & Company
Date: July 2003 |
McKinsey & Company |
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Sales and Marketing, Finally in Lock Step
This paper helps in understanding and implementing the three major components of SiriusDecisions' Integration Framework: a consistent, multidimensional communications str...
Company: SiriusDecisions
Date: April 2003 |
SiriusDecisions |
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The Effects of POS Implementation and Retail Technology on Sales and Profitability for Small to Mid Sized Retailers
The purpose of this white paper is to explore the impact of the deployment of technology in a retail business. More specifically, one will look at the effects on sales, p...
Company: Microsoft
Date: April 2003 |
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Striking the CRM Balance: Greater Productivity, Lower Costs, Tight Integration
While early adopters of Customer Relationship Management (CRM) technologies tended to be large-scale enterprises, today's mid-sized firms are also recognizing that puttin...
Company: Microsoft
Date: February 2003 |
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CASE STUDY: Installed Base Sales
This case study introduce a new method of promoting sales. A leading PC manufacturer sought to increase profitability amid shrinking margins in a stagnating PC market. Th...
Company: Channels Source Direct
Date: February 2003 |
Channels Source Direct |
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The globe and Mail 2
"The Globe and Mail has created several notable campaigns that promoted various elements of the business from its core newspaper property to ad campaigns in support of th...
Company: captivate network
Date: January 2003 |
captivate network |
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How to Increases Sales With Follow-Ups
This article explains that bulk of most of the sales are usually made in the follow-up phase. Aside from increased sales, the per capita cost saving is also considerable....
Company: 4hb.com
Date: January 2003 |
4hb.com |
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To Up Sales, Up Words
The author of this article says that the challenge for many webmasters and Internet marketers is certainly that of ensuring a site communicates effectively to its audienc...
Company: 4hb.com
Date: January 2003 |
4hb.com |
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Rationale Supporting a Total Ban on Tobacco Displays and Signage at Point of Sale
There is ample justification that point of sale advertising and displays increase tobacco use and should be eliminated. National and provincial health organizations have ...
Company: Canadian Cancer Society
Date: May 2002 |
Canadian Cancer Society |
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State Variation in Retail Promotions and Advertising for Marlboro Cigarettes
There is some evidence that tobacco companies marketing efforts undermine the effects of tobacco control programs. This paper determines whether point-of-purchase adverti...
Company: University of Illinois at Chicago
Date: February 2001 |
University of Illinois at Chicago |
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Trade Show Giveaway Strategies
"Giving away freebies to increase booth traffic just for traffic's sake is foolhardy unless you can give away an item that makes a lasting impression at very low expense....
Company: Dave Dolak
Date: January 2001 |
Dave Dolak |
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Boosting Returns on Marketing Investment The golden age of advertising is over, so marketers must now work harder to reach buyers. Distracted consumers and the proliferation of media and distribution channels ar... Company: McKinsey & Company | McKinsey & Company |
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Product Information Management (PIM) Advances the Next Generation of E-commerce Download this white paper by Julie Hahnke, President of IDTech, to learn how your business can benefit from correct, consistent and readily available product information,... Company: IBM |
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