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Create Enduring Customer Relationships
Develop profitable, long-term relationships with your customers by truly differentiating your business with a solid and strategic loyalty program.
Sponsored by: Oracle
Date: January 2009 |
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Astaro Security Gateway: Simplifying Email, Web and Network Protection
This brief yet highly informative interactive presentation discusses the Unified Threat Management Market, the fastest growing part of the security market in the U.S. A...
Sponsored by: Astaro AG
Date: January 2009 |
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How to Replicate the Fire: HA for Netfilter Based Firewalls
With traditional, stateless firewalling (such as ipfwadm, ipchains) there is no need for special High Availability (HA) support in the firewalling subsystem. As long as...
Sponsored by: Astaro AG
Date: August 2008 |
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The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency
Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability...
Sponsored by: CA XOsoft
Date: November 2009 |
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Overcoming IP Telephony Performance Issues in a Converged Network
When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly,...
Sponsored by: Global Knowledge
Date: August 2009 |
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Microsoft Exchange Server 2007 Performance on VMware vSphere 4
Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. The current version, Microsoft Exchange...
Sponsored by: Global Knowledge
Date: September 2009 |
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What's New in VMware vSphere 4: Virtual Networking
VMware vSphere introduces a number of new features and capabilities to virtual networking under VMware® vNetwork. vNetwork is the new name to describe the collection...
Sponsored by: Global Knowledge
Date: September 2009 |
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Live Webcast: Web Attacks: How Hackers Create and Spread Malware
The web has become the key vector for online attacks and even trusted websites are no longer safe. With hackers continually changing tactics, the majority...
Sponsored by: Sophos
Date: November 2009 |
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Enterprise and Web 2.0 application support in a modern mainframe environment
"Enterprise Web 2.0 application support from IBMIBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value...
Sponsored by: IBM
Date: December 2008 |
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Create new value from System z assets, reduce costs with Web technology
"Executive Update: IBM System z and Web 2.0 deliver value together. This update explains how IBM® System z® customers with IBM WebSphere® Portal 6.1 software...
Sponsored by: IBM
Date: November 2008 |
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Data Warehousing with DB2 for System z
Discover the unique support for data warehousing and business intelligence offered by the IBM® DB2® portfolio. This white paper shows how an IBM System z®...
Sponsored by: IBM
Date: December 2008 |
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System z software working in harmony for today and tomorrows SOA enterprise : How WebSphere, DB2, CICS, IMS and WMQ interoperate
Learn why three IBM clients have chosen the reliability, availability, scalability and security that a CICS Transactional Server can provide when combined with IBM middleware...
Sponsored by: IBM
Date: March 2008 |
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Technical On Demand Teleconference: Managing large objects in a DB2 for z/OS environment - tips and techniques
This teleconference explains how the IBM® DB2® Administration Tool and IBM DB2 Utilities Suite for z/OS® can help you manage LOBs efficiently and effectively. We'll...
Sponsored by: IBM
Date: January 2006 |
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Citizants: Bringing IT In-House
Citizant enhances IT flexibility and scalability by creating a virtualized Dell infrastructure that will pay for itself in 18 months.
Sponsored by: Dell EqualLogic
Date: November 2009 |
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Whitepaper: Fast, Reliable Data protection from Dell and CommVault
Dell and CommVault have teamed up to create a next generation disk-based backup system that combines leading-edge Dell™ hardware with innovative CommVault® data protection software....
Sponsored by: Dell EqualLogic
Date: November 2009 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable...
Sponsored by: Oracle
Date: August 2008 |
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Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...
Sponsored by: Oracle
Date: August 2008 |
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Social CRM Comes of Age
Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer...
Sponsored by: Oracle
Date: January 2009 |
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Working the Way Salespeople Work
While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices,...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Sponsored by: Oracle
Date: January 2009 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all...
Sponsored by: Oracle
Date: January 2009 |
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ComputerWorld eBook: Enterprise Management Flyover
What are the key trends driving IT management? This eBook provides the answers with in-depth articles on how organizations are driving down costs, reducing risks...
Sponsored by: Oracle
Date: June 2009 |
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Should Your Email Live In The Cloud? A Comparative Cost Analysis
According to Forrester, "Google is setting a new price floor on email and archiving costs." (Should Your Email Live In The Cloud? A Comparative Cost...
Sponsored by: Google
Date: September 2009 |
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Pfizer Australia - CRM Package Boosts Tendering Capabilities for Pharmaceuticals Distributor
Pfizer Australia is a major supplier of medicines and medical products to Australia's hospitals and healthcare groups. When the company's biggest customers put major contracts...
Sponsored by: Microsoft
Date: June 2009 |
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ROI Case Study Google Apps TVR Communications
An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications...
Sponsored by: Google
Date: September 2009 |
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Cloud Computing - What is its Potential Value for Your Company?
Cloud computing may be new, but one thing hasn't changed: management's insistence on justifying IT investments by return on investment and total cost of ownership....
Sponsored by: Google
Date: September 2009 |
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CRM and Social Networking: Engaging the Social Customer
Used effectively, social networking sites can enable marketing professionals, salespeople, and customer service agents to develop meaningful relationships with customers in new ways. But the...
Sponsored by: Microsoft
Date: July 2009 |
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Why Free Patch Management Tools Could Cost You More
As organizations look to keep operating expenses down, "free" technology solutions start to look more attractive. However, when choosing a solution for patching your systems...
Sponsored by: KACE
Date: October 2009 |
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Beyond the Edge: High-performance content delivery enabled by the Limelight Networks XD Platform
This paper introduces a new and better technical approach to Internet content delivery, designedto address the escalating demands of today's online consumers. It's driven by...
Sponsored by: LimeLight
Date: January 2009 |
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Live Webcast: LCC International on 3 Reasons to Consider Google Apps
At LCC International, a 1,200 employee wireless engineering company, VP of IT, John Buckholz, has managed cc: Mail, IBM Notes/Domino and Microsoft Exchange systems in...
Sponsored by: Google
Date: November 2009 |
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Solving the eDiscovery Challenge with a High Performance Platform
In this program, experts will describe how eDiscovery expectations have changed and how technology is adapting to those changes. They will address the main challenges...
Sponsored by: Mark Logic
Date: November 2009 |
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Customer Satisfaction with Email Archiving Systems
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. Osterman Research conducted a primary survey specifically...
Sponsored by: Sunbelt Software
Date: July 2008 |
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Web 2.0 @ work: how CIOs can help drive business returns by improving organizational effectiveness
Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects...
Sponsored by: IBM
Date: January 2009 |
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Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM
In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing...
Sponsored by: IBM
Date: October 2009 |
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UC2 Software: Reduce Cost and Unleash Collaborative Power
In 2009 you can immediately help reduce IT and travel costs, while simultaneously improving communications and collaboration with office, remote and mobile co-workers, customers, partners...
Sponsored by: IBM
Date: January 2009 |
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Find cost-effective solutions to help your business stay up and running
Business continuity is at risk in many smaller companies, but IT professionals feel there's no way to address it. In the Illuminata CDP Paper, you'll...
Sponsored by: IBM
Date: July 2009 |
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IP Telephony from A to Z
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to...
Sponsored by: ShoreTel
Date: November 2009 |
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Comparing Research In Motion and Microsoft Mobile Solutions
Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement...
Sponsored by: Microsoft
Date: June 2008 |
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IDC ROI Calculator for IBM Tivoli Netcool
This ROI calculator from IDC will help you quickly and easily understand the average annual benefit that you may be able to achieve using IBM®...
Sponsored by: IBM
Date: August 2009 |
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Enterprise Document Assessment: The Path From TCO to Business Flexibility
Most enterprises have already made the transition from focusing on acquisition cost to considering Total Cost of Ownership (TCO) when evaluating a business solution. With...
Sponsored by: Ricoh
Date: March 2007 |
Ricoh |
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Triumph over the economy with a Smart SOATM Application Foundation.
So what if things are tough out there, you can still deliver your business objectives while saving costs with the right application foundation. In this...
Sponsored by: IBM
Date: March 2009 |
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