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Improving the Links Between IT and Consumer Service
See how listening to customers to identify problems benefits IT, while also helping your entire company drive improvements and seize new opportunities.
Sponsored by: SkillSoft
Date: January 2008 |
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Management and Leadership Skills
View Available Dates and LocationsThis management training course focuses on the interpersonal and management skills you need to be aneffective manager. It's an ideal primer...
Sponsored by: Global Knowledge
Date: January 2008 |
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The Pursuit of a Standardized Solution for Secure Enterprise RBAC
Each RBAC implementation varies in its capabilities and method of management. In a multi-platform environment, these differences introduce higher administration hours and costs because the...
Sponsored by: BeyondTrust
Date: October 2009 |
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The Art of Delegation
It may seem peculiar to be talking about delegation of responsibilities in a high-tech world where old catch phrases such as "self-starter," "self-motivated," and "must...
Company: Winning Associates
Date: January 2003 |
Winning Associates |
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Managing Attrition through raising Employee Self-Esteem
"Self-esteem", which is a positive self-regard emerges from the concept of “self” which is an important dimension of personality. It means we regard ourselves highly....
Company: humanlinks.com
Date: April 2001 |
humanlinks.com |
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What Are You People Doing To Me?
Leadership should be born out of the understanding of the needs of those who would be affected by it. Employees do not exist for the...
Company: Star Tribune Working
Date: January 2003 |
Star Tribune Working |
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Studies in Emotional Intelligence Redefine Our Approach to Leadership Development
The human Resource Professionals are beginning to see emotional intelligence concepts integrated in leadership development curriculums and multi-rater tools. Leadership should be developed in a...
Company: IPMA-HR
Date: January 2003 |
IPMA-HR |
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When It’s Over, Over There….What Happens To Our Troops?
Today’s soldiers, sailors, airmen and Marines differ significantly from their predecessors: Each has volunteered for service, and in return, been exposed to technology and leadership...
Company: Star Tribune Working
Date: January 2003 |
Star Tribune Working |
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The Leader's Challenge:The First Ninety Days
Most effective leaders have continually faced new challenges in their careers. As their careers have progressed they have moved through a series of more and...
Company: United Nations Public Administration Network
Date: May 2004 |
United Nations Public Administration Network |
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10 Innovative Ideas for Successful Team Building Events
Team building can give a powerful boost to the spirit and effectiveness of any group. Well designed and delivered team building programs can lead to...
Company: Ron Kaufman Active Learning
Date: January 2003 |
Ron Kaufman Active Learning |
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To be effective, leaders need to know who they are
To be different and effective, leaders need to know who they are; what they want and where they are going; to have emotional strength to...
Company: HR Info
Date: January 2001 |
HR Info |
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Catch Leaders doing something right
The article says that, key factors of success are intangible. They are things like values, principles, goals and leadership. For any leader, be it the...
Company: Margot Cairnes
Date: January 2003 |
Margot Cairnes |
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Philosophy of Outdoor Education
The article discusses the importance and qualities of a good leader, communication skills, motivation and different techniques of motivating. Read the article to know more...
Company: Outdoor Action Guide to Group Dynamics & Leadership
Date: January 1995 |
Outdoor Action Guide to Group Dynamics & Leadership |
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The Diversity Staffing Recipe
This article takes a closer look at two of the four key ingredients and resources necessary to architect and deploy an effective diversity staffing...
Company: HR.Com
Date: January 2003 |
HR.Com |
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Nine Effective Management Techniques
"Almost everybody thinks that they're good managers. But according to a Gallup Poll, 25 percent of U.S. employees would fire their bosses if they could....
Company: AllBusiness.com
Date: January 1999 |
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More Time Management Tactics For Busy People
Article is about delegation and Time Management. Delegating is an important tactic, not only to help you with your workload, but also or developing staff,...
Company: Bacal & Associates
Date: January 2003 |
Bacal & Associates |
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Complaining is not good for productivity
Making improvements in how team members relate to each other could pay off by as much as a 16% to 25% improvement in quality and...
Company: HRZone
Date: September 1998 |
HRZone |
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Letting go, getting loose-team leadership
If you're involved, as your editor has been for the better part of seven years, with organizations that decide to take some risks in the...
Company: Edge First
Date: August 2000 |
Edge First |
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Leadership :An Asset in Itself
An organisation's senior leaders need to set directions and create a customer orientation, clear and visible values, and high expectations. The directions, values, and expectations...
Company: baldrigepuls
Date: August 1996 |
baldrigepuls |
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Key excellence indicators for leadership
"Key excellence indicators are based on 12 years of Baldrige experience. They are the features exhibited by organisations which score highly in this criteria *Leadership...
Company: baldrigepuls
Date: August 1996 |
baldrigepuls |
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Delegate It!
Of course we can't get more than 24 hours out of each day (assuming we don't take time to sleep) but we can get the...
Company: business know-how
Date: January 2003 |
business know-how |
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Transitioning to Self-Directed Teams
creating an environment that encourages positive communication depends on empathetic listening and responding skills which are key to hearing what people are saying and earning...
Company: Gerri King
Date: January 1998 |
Gerri King |
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Creating Team Agreement for Results
Article concludes that the critical part of a successful team environment is making sure everyone has the same vision, before moving into action. The classic...
Company: Teambuilding
Date: January 2003 |
Teambuilding |
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EPIC: The Science And Art Of Delegating
In any group setting these days, one will surely find a leader. In small groups, or in groups where the purpose or activities for their...
Company: Claremont McKenna College
Date: April 2002 |
Claremont McKenna College |
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Your Best Managers Lead and Manage
This HBR OnPoint collection shows how best managers can lead and manage. What organizations really need are people who can do both--leaders who know how...
Company: Harvard Business Review
Date: November 2003 |
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Managers’ Upward Influence Tactic Strategies: The Role of Manager Personality and Supervisor Leadership Style
The process of influencing people -- and the tactics you choose to do so -- are an important element of managerial success. UNC...
Company: UNC's Kenan-Flagler Business School
Date: October 2004 |
UNC's Kenan-Flagler Business School |
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Gateway to Business Management Program for High Potential Managers Building Capacity to Lead and Manage to Profitability is of great importance to the longevity of organizations. High potential contributors who invest in building... Company: Tuck Executive Education at Dartmouth | 
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Pass It On
From the executive summary: ‘Every entrepreneur knows he or she must delegate to grow a business. It is no-brainer. But, a common mistake new business...
Company: Entrepreneur Media
Date: February 2000 |
Entrepreneur Media |
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Fulfillment: Rage Against The Machine
From the executive summary: ‘Oddly, CFOs at many click-and-mortar operations barely look at e-fulfillment performance, let alone track it by the hour. In fact, most...
Company: CFO Publishing
Date: December 2000 |
CFO Publishing |
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Return Of The Bean Counters
From the executive summary: ‘There is no question that accounting skills are back in vogue for CFOs, given the massive amounts of work associated with...
Company: CFO Publishing
Date: December 2002 |
CFO Publishing |
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The New You: Grooming A Replacement
From the executive summary: ‘Most CFOs know that their job, like life itself, is somewhat tenuous. They could get a great job offer from another...
Company: CFO Publishing
Date: April 2003 |
CFO Publishing |
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How To Delegate Effectively
From the executive summary: ‘Delegating work assignments have several benefits. It allows people to concentrate on the overall end product while others concentrate on individual...
Company: AskMen.com
Date: January 2003 |
AskMen.com |
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Party Out Of Control
Delegation is about entrusting the responsibility to complete a task to a competent individual. However, most companies adopt the policy of dictating rather than delegating....
Company: Salon Media Group
Date: August 2000 |
Salon Media Group |
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Do You Know When To Delegate?
From the executive summary: ‘Returning monkeys to their rightful owners seems even more difficult today than it was in the late 20th century. For one...
Company: Harvard Knowledgebase
Date: September 2004 |
Harvard Knowledgebase |
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Always Sound Like A Leader
From the executive summary: ‘Good leaders are bound to inspire their troops to follow and often to emulate them. An essential part of leading is...
Company: AskMen.com
Date: January 2003 |
AskMen.com |
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Delegate or Suffocate - the Art of Working Through Others
Management is delegation. Either learn to delegate or you will be buried in work that others could, and should, be doing. The more people that...
Company: Global Knowledge
Date: January 2006 |
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Successfully Managing Remote Teams Remote teams have become more common in the workplace. They satisfy the need for accessing specialized expertise at a cost savings. With advances in technology,... Company: Global Knowledge |
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Creating an Execution Culture: A Leader's Most Important Job Execution is the biggest issue facing organizations and something no one has satisfactorily explained. It is a culture with a specific set of behaviors, processes... Company: Leadership Advantage | Leadership Advantage |
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Leader Development
The purpose of this paper is to examine the research literature on leadership development and identifying the expectations and challenges facing leadership, specifically in a...
Company: Government of Canada
Date: March 2003 |
Government of Canada |
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Mobilize Leaders to Accelerate Results
Everyone knows leadership when they see it and can usually explain why it has been asserted after the fact. However, one is very poor at...
Company: Ivey Business Journal
Date: May 2000 |
Ivey Business Journal |
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Who's in Charge Here?: To Get Projects Done, Learn How to Delegate
With multiple projects in progress and daily support tasks in the mix, most IT managers at small to midsized enterprises barely have time for lunch,...
Company: Sandhills Publishing
Date: November 2005 |
Sandhills Publishing |
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