White Paper Web 2.0 and Sales Process Management How can Web 2.0 systems and applications support management of your sales processes? Get valuable insights from leading sales professionals.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
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White Paper Working the Way Salespeople Work While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices,...

Tags: Advertising & Promotion, Marketing, Mobile

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Comparing Research In Motion and Microsoft Mobile Solutions Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement...

Tags: Advertising & Promotion, Benefit, Marketing, Microsoft Corp., Mobile

Sponsored by: Microsoft
Date: June 2008
Microsoft
White Paper Strategic Guide to Business Phone Systems: This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization....

Tags: Phone, ShoreTel, Telecom & Utilities, Telecommunications

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
Webcast Live Webcast: 5 Strategies to Increase Your Cold Calling Effectiveness When your calls roll into voicemail, how often does anyone call you back? Then, if you get through to decision makers, are you running into...

Tags: Citrix Systems Inc., Web Conferencing, Strategy, Sales Tools, Sales

Sponsored by: Citrix Online
Date: November 2009
Citrix Online
White Paper Telemarketing in the Age of Compliance The article is on Telemarketing Acts. One of the regulation is Do-Not-Call regulations that is changing daily, and consumers demanding more...

Tags: Advertising & Promotion, Compliance, Cyber M@rketing Services, Direct Marketing, Marketing

Company: Cyber M@rketing Services
Date: January 2003
Cyber M@rketing Services
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White Paper MYTH: “The Telemarketing Sales Rule applies only to outbound calls.” - II The article is about the National Do not Call Bill for the telemarketing process. The term “Telemarketing” in the TSR name continues to foster...

Tags: Advertising & Promotion, Marketing, Marketing Research, Telemarketers, Telemarketing

Company: Witness Systems
Date: January 2003
Witness Systems
White Paper 10 Tips For Improving Inbound Sales and Service Telephone Results The combined sales and service environment is not new. Companies of all sizes have used “general lists” to handle inbound calls for many years....

Tags: Cyber M@rketing Services, Phone, Sales, Sales Force Management, Sales Strategy

Company: Cyber M@rketing Services
Date: January 2003
Cyber M@rketing Services
White Paper Federal Trade Commission: Telemarketing Sales Rule In this document, the Federal Trade Commission (“FTC” or “Commission”) issues its "Statement of Basis and Purpose" (“SBP”) and final amended Telemarketing Sales Rule (“amended...

Tags: Advertising & Promotion, Cyber M@rketing Services, FTC, Marketing, Marketing Research

Company: Cyber M@rketing Services
Date: January 2003
Cyber M@rketing Services
White Paper 10 Tips for Improving Business-To-Business Telephone Sales Results The article gives 10 tips for improving business-to-business telephone sales results. They are - understand that the telephone approach is a process, pre-write all statements...

Tags: B2B, Caras Marketing & Training, E-business/E-Commerce, Internet, Phone

Company: Caras Marketing & Training
Date: January 2003
Caras Marketing & Training
White Paper From Call Center to Contact Center: How to Successfully Blend Phone, Email, Web and Chat to Deliver Great Service and Slash Costs The transition from call center to multichannel contact center should reduce the aggravation and effort associated with critical tasks such as handling phone calls, replying...

Tags: Call Centers, Software, Phone, Online Communications, Montgomery Research Inc.

Company: Montgomery Research
Date: October 2002
Montgomery Research
White Paper 33 Questions For Telemarketing Success These 33 Questions to Answer are a start toward fulfilling your telemarketing objectives and the overall marketing objectives. To focus the efforts, the article divides...

Tags: Advertising & Promotion, Marketing, Marketing Research, ROCKINGHAM*JUTKINS*marketing, Sales

Company: ROCKINGHAM*JUTKINS*marketing
Date: January 2003
ROCKINGHAM*JUTKINS*marketing
White Paper 33 Secrets For Successful Telemarketing For any telemarketing/inside sales program to be successful, a number of ingredients are needed. The most successful programs are those that mesh a number of...

Tags: Marketing, ROCKINGHAM*JUTKINS*marketing, Sales, Sales Force Management, Sales Strategy

Company: ROCKINGHAM*JUTKINS*marketing
Date: January 2003
ROCKINGHAM*JUTKINS*marketing
White Paper The 5 Most Dangerous Email Marketing Myths Article clears up some of the misconceptions that one might be having. Article puts together a list of some of the most common myths regarding...

Tags: E-mail, Email Marketing, Marketing, Marketing Research, MarketingOnInternet.com

Company: MarketingOnInternet.com
Date: January 2003
MarketingOnInternet.com
White Paper Seven Steps To Guaranteeing Your Email Promotions Generate The Clicks, Hits, and Sales You Need! Article represents that a successful email campaign requires strategic planning. It won't matter if one has spent a year on writing copy. One should carefully...

Tags: Article, E-mail, MarketingOnInternet.com, Online Communications, Sales

Company: MarketingOnInternet.com
Date: January 2003
MarketingOnInternet.com
White Paper Can Telemarketing Save Itself? Although Tele-marketing has come in a large way, it suffers from various limitations. A question which arises is that can telemarketing save itself? Telemarketing trade...

Tags: Advertising & Promotion, Marketing, Marketing Research, Telemarketing

Company: Microsoft
Date: January 2003
Microsoft
White Paper How To Effectively Cold Call Leads Network and direct marketers do a major part of their business by calling leads. For a person just starting out this can be rather intimidating...

Tags: Cold Calling, International Cyber Business Services, Internet, Person, Sales

Company: International Cyber Business Services
Date: January 2003
International Cyber Business Services
White Paper Heating Up Cold Calls: 21 Tools For Tremendous Telephone Techniques This article discusses some key points of becoming a successful cold-caller such as: 1) understanding of what constitutes a cold-call; 2) a list of qualified...

Tags: Cold Calling, Tool, Sales Tools, Sales, Phone

Company: International Cyber Business Services
Date: January 2003
International Cyber Business Services
White Paper Is Telemarketing Feasible For My Business? There is no doubt that the systematic use of the telephone is the fastest growing sales and marketing strategy today. This rapid growth of telemarketing...

Tags: Advertising & Promotion, Marketing, Marketing Research, PowerPointers, Telemarketing

Company: PowerPointers
Date: January 2001
PowerPointers
White Paper Build a Better Newspaper Marketing Campaign This article from SAP describes the challenges that the circulation departments of daily newspapers face in trying to rebuild shrinking subscriber bases. Learn about the...

Tags: Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Newspaper

Company: SAP
SAP
Case Study Telia Mobile Denmark - Not Just Idle Chatter Winning back profitable customers Telia Mobile Denmark is a high-volume telecommunications company. The challenge for the company was to retain profitable customers. SAS Marketing Automation...

Tags: SAS Institute

Company: SAS Institute
SAS Institute
White Paper When Customers Want to Hear From You This article talks about computer-based model called "Dialogue Marketing" that interactively tracks and communicates with customers at the exact moments the customer deals with the...

Tags: Customer, Harvard College, Marketing, Marketing Research, President

Company: President and Fellows of Harvard College
Date: November 2005
President and Fellows of Harvard College
Case Study CardScan for CRM GS Metals Case Study Read how GS Metals has used CardScan for CRM to migrate its sales team to a single CRM solution company-wide. Understanding that they needed one...

Tags: Advertising & Promotion, CardScan, CRM, Customer Relationship Management (CRM), Enterprise Software

Company: CardScan
CardScan
White Paper Introduction of a Do Not Call Register Possible Australian Model: Discussion Paper The Office welcomes the opportunity to make a submission on the Introduction of a Do Not Call Register: Possible Australian Model Discussion Paper (the Discussion...

Tags: Advertising & Promotion, Do-Not-Call, Marketing, Marketing Research, Microsoft Office

Company: Office of the Privacy Commissioner
Date: December 2005
Office of the Privacy Commissioner
White Paper Left and Right Brain Marketing: Increase Online Conversion by Bridging Creative Development with the Analytics Process A significant rift exists that marketers have not fully acknowledged: the rift between data analysis and creative development. The trends and patterns in how...

Tags: Analytics, Finance, Financial Planning, Management, Marketing

Company: [x+1]
[x+1]
White Paper PeopleSoft Enterprise Telemarketing To succeed in a competitive marketplace, you must strengthen the relationships with your existing customers and reach out to new sales prospects. You can no...

Tags: Advertising & Promotion, Marketing, Marketing Research, PeopleSoft Inc., Sales

Company: Oracle
Date: October 2006
Oracle
White Paper Make Telecommuting Work For Your Business Telecommuting has gotten a bad rap. Some say that employees can't be serious about their careers if they'd rather work from home. Others insist that...

Tags: Human Resources, Telecommuting, Workforce Management

Company: Microsoft
Microsoft
Presentation How To Stitch Up A Telemarketer!!! This presentation explains how to stitch up a telemarketer.

Tags: Presentation, SlideShare

Company: SlideShare
Date: December 2006
SlideShare
White Paper Call-Center Buyer's Guide Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business. Implementing the right call-center solution is a key factor...

Tags: Call Centers, Call-center, Customer Relationship Management (CRM), Enterprise Software, It Operations

Company: VoIP-News
Date: December 2007
VoIP-News
White Paper Call-Center Comparison Guide Compare these VoIP call-center vendors to find the best one for your business.So, you know that a VoIP call-center enhances customer service and, in return,...

Tags: Call Centers, VoIP, Telephony, Software, Networking

Company: VoIP-News
Date: January 2008
VoIP-News
White Paper Mobile Vs. Web: Finding The Right Fit With Audiences With Japan's mobile e-commerce revenue growing by 80 percent last year, mobile spending may just exceed online if it continues to surge on. Everybody talks...

Tags: Advertising & Promotion, iMedia Communications, Marketing, Mobile, Web

Company: iMedia Communications
Date: February 2008
iMedia Communications
White Paper Yielding The Power Of Intimacy Through Mobile Phones The Japanese live, eat and breathe their mobile phones. People use them as alarm clocks to wake them up in the morning, check email on...

Tags: Advertising & Promotion, Cell Phone, Cellular Phones, Consumer Electronics, iMedia Communications

Company: iMedia Communications
Date: February 2008
iMedia Communications
White Paper Web TV Is A Corporate Phenomenon Too This paper argues "If it's well integrated with other relevant digital content, then web TeleVision (TV) is seen as a high value business communications tool...

Tags: Home Entertainment, iMedia Communications, Internet, Personal Technology, Podcasts

Company: iMedia Communications
Date: September 2007
iMedia Communications
White Paper The Big Won Down Under As all agencies shrug off their labels as above or below-the-line shops, they are beginning to win awards across all categories. The really interesting part...

Tags: Advertising & Promotion, Agency, iMedia Communications, Marketing

Company: iMedia Communications
Date: February 2008
iMedia Communications
White Paper Do We Need To Worry About Mobile Inventory? Beware! Planners need to better understand what will drive consumers' uptake of mobile internet. The market perception is that mobile inventory is scarce and what...

Tags: Advertising & Promotion, iMedia Communications, Market Perception, Marketing, Mobile

Company: iMedia Communications
Date: September 2007
iMedia Communications
White Paper What's Holding Back Australia's Digital Advertising Industry? As consumers, the more time we collectively spend somewhere (for instance, watching TV), the bigger the investment on content. Shows like "Lost" exist because there...

Tags: Advertisement, iMedia Communications

Company: iMedia Communications
Date: January 2008
iMedia Communications
White Paper Falling In Love 2.0: Why It's 'All Change' In The Relationship Rules Social analysts have been telling us for years that people's trust has shifted from institutions to friends. This paper explains how online marketers can keep...

Tags: Games, Home Entertainment, iMedia Communications, Marketing, Marketing Research

Company: iMedia Communications
Date: October 2007
iMedia Communications
White Paper Using The Mobile Phone To Understand Consumers In market research, reaching consumers and maintaining their interest is the greatest challenge. Can mobile offer solutions? Whether one want to understand the success of...

Tags: Cell Phone, iMedia Communications, Marketing, Marketing Research, Mobile

Company: iMedia Communications
Date: December 2007
iMedia Communications
White Paper Why Include Mobile Marketing Within Your Strategy? According to research companies, national and international press, mobile advertising and marketing is 'The next big thing', and they are hailing the mobile phone as...

Tags: Advertisement, Advertising & Promotion, iMedia Communications, Marketing, Mobile

Company: iMedia Communications
Date: November 2007
iMedia Communications
White Paper The 7 Deadly Sins Of Voice Mail Nowadays, it seems more important than ever that we make the most of our business communication. And when we're selling, using voice mail is one...

Tags: Productivity, Sin, Telecommunications, Voice

Company: contentdig.com
Date: January 2008
contentdig.com
White Paper Telesales Scripts: Do You Love Or Hate Them? With telesales script, you have people who either love them or hate them, there is no middle ground. There are a group of people who...

Tags: Sales, Sales Channel, Telesales

Company: contentdig.com
Date: January 2008
contentdig.com

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