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Live Webcast: How American Cancer Society Cut the Cost of Audio Conferencing
Hear first-hand how the American Cancer Society cut out surprise costs and lowered its audio conferencing bill by nearly 50 percent.
Sponsored by: Citrix Online Audio, LLC
Date: October 2009 |
Citrix Online Audio, LLC |
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Restaurant Industry Losing the Low-Fat War
A battle is raging across America for the stomachs and dollars of American consumers who are trying to reduce their intake of fat and cholesterol....
Company: Decision Analyst
Date: June 2003 |
Decision Analyst |
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America's Changing Appetite: Food Consumption and Spending to 2020
America's appetite, like its population, is always changing. Foods once favored are now rarely eaten. Foods once only dreamed about are a reality. Dining out,...
Company: United States Department of Agriculture
Date: May 2002 |
United States Department of Agriculture |
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Nutrition in the Fast Lane
Fast food restaurants do not have to remain taboo for the health-conscious consumer. Although some typical foods are high in fat and sodium, it is...
Company: Regents of the University of California
Date: July 2002 |
Regents of the University of California |
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How Clean is Your Fast Food Restaurant? How clean is a fast food restaurant? What sometimes goes on behind the scenes regarding how food is handled is not only unsavory, but also... Company: PageWise | PageWise |
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A Sector Report - Hotels/Lodging and Restaurants
Hospitality-related business sectors are inextricably linked to business cycles, and therefore to consumers' disposable or discretionary consumer income. This paper explores two major components of...
Company: Crossroads Systems
Date: May 2002 |
Crossroads Systems |
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Dining and Restaurants
In this paper the author shows how in an effort to attract customers in an increasingly competitive market, casino owners have literally scoured the country...
Company: John Wiley & Sons
Date: November 2003 |
John Wiley & Sons |
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Dining Las Vegas Style
The paper describes how once known for its all-you-can-eat buffets, Las Vegas has transformed itself into a culinary destination. Dining options include cuisine from every...
Company: Las Vegas Convention and Visitors Authority
Date: September 2004 |
Las Vegas Convention and Visitors Authority |
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Fast-food Culture Serves up Super-Size Americans
This article is on the increasing fast food culture in America. Stop blaming people or their genes; it's an abundance of unhealthy, heavily advertised, low-cost...
Company: American Psychological Association
Date: December 2001 |
American Psychological Association |
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New Forest Laker Will Bring Upscale Dining to Downtown
This article reports on the introduction of a new Forest Laker restaurant, which would be on the horizon for the Forest Lake's downtown and the...
Company: ECM Publishers
Date: April 2004 |
ECM Publishers |
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Geo-Demographic Differences in Knowledge About the Restaurant Tipping Norm
A national telephone survey indicated that knowledge about the restaurant tipping norm is greater among people who are White, in their 40's to 60's, highly...
Company: Cornell University
Date: September 2004 |
Cornell University |
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The Psychology of Revenue Management: Impact of Familiarity, Framing and Fencing Condition on the Perceived Fairness of Rate Fences
Revenue management (RM) has been practiced in the airline, hotel and car rental industries for over 15 years, and has more recently attracted attention in...
Company: Cornell University
Date: December 2004 |
Cornell University |
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Tipping in Restaurants and Around the Globe: An Interdisciplinary Review
This paper explores the tipping behavior and its implications for economic theory and public policy. The paper provides more detail about the phenomenon of tipping...
Company: Cornell University
Date: October 2003 |
Cornell University |
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My CQ Articles on Tipping: An Update, Extension and Reconciliation
The tips, which amount to over $20 billion a year, are an important source of income for the nations' two million waiters and waitresses. The...
Company: Cornell University
Date: September 2004 |
Cornell University |
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Ethnic Differences in Tipping: A Matter of Familiarity With Tipping Norms
Studies of tipping behavior in restaurants indicate that black customers tend to leave lower tips than do white customers. Rather than unnecessarily demean a customer...
Company: Cornell University
Date: September 2004 |
Cornell University |
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Revenue Management at Chevy's
Revenue management can be described as selling the right inventory unit (in this case a seat) to the right customer for the right price and...
Company: Cornell University
Date: April 2003 |
Cornell University |
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An Evaluation of Heuristic Methods for Determining the Best Table Mix in Full-Service Restaurants
Revenue management research seeks to find the revenue-maximizing mix of customer demand, while the capacity management literature focuses on matching supply and demand. Specifically, the...
Company: Cornell University
Date: September 2002 |
Cornell University |
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Black-White Differences in Tipping of Various Service Providers
Data from a national telephone survey revealed four general patterns in the tipping behaviors of Blacks and Whites. This paper briefly discusses the theoretical and...
Company: Cornell University
Date: September 2002 |
Cornell University |
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Restaurant Revenue Management at Chevy's: Determining the Best Table Mix
Chevys, a large chain of Mexican restaurants, was interested in using restaurant revenue management to help increase their revenues. Revenue management is a form of...
Company: Cornell University
Date: July 2002 |
Cornell University |
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National Values and Tipping Customs: A Replication and Extension of Lynn, Zinkhan and Harris (1993)
This study examines the relationships between national values, as measured by Hofstede (1983) and Schwartz (1994), and the customary size of restaurant tips in a...
Company: Cornell University
Date: May 2002 |
Cornell University |
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Turnover's Relationships With Sales, Tips and Service Across Restaurants in a Chain
This study uses restaurant level data from a casual-dining restaurant chain in the Midwestern United States to examine turnover's relationships with sales, tips, and service....
Company: Cornell University
Date: May 2002 |
Cornell University |
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The Norm of Restaurant Tipping
This paper examines restaurant tipping as a behavioral norm. Using survey data, this paper identifies a variety of factors that influence tipping behavior, and in...
Company: Cornell University
Date: March 2002 |
Cornell University |
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How Long Should Dinner Take? Measuring Expected Meal Duration for Restaurant Revenue Management
Restaurants have two strategic levers for revenue management: duration control and demand-based pricing. Reducing dining times, especially during peak periods, can generate considerable increases in...
Company: Cornell University
Date: April 2002 |
Cornell University |
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Perceived Fairness of Revenue Management in Restaurants: An International Study
Revenue management attempts to allocate the fixed capacity to match potential demand in the most profitable manner. Demand-based pricing, one important aspect of revenue management,...
Company: Cornell University
Date: February 2002 |
Cornell University |
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Perceived Fairness of Demand-Based Pricing for Restaurants
Demand-based pricing is underutilized in the restaurant industry because customers are believed to perceive such pricing practices as not acceptable and unfair. Experience in other...
Company: Cornell University
Date: December 2001 |
Cornell University |
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Ethnic Differences in Tipping: Evidence, Explanations, and Implications
Anecdotal evidence suggests that many waiters and waitresses deliver poor service to ethnic minorities because they believe that ethnic minorities are poor tippers. How managers...
Company: Cornell University
Date: June 2001 |
Cornell University |
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A Fact Sheet for Licensed Garbage Feeders
According to the U.S. Department of Agriculture (USDA), more than one-fourth of the food produced in the United States spoils, is tossed out, or goes...
Company: North Carolina Division of Pollution Prevention and Environmental Assistance
Date: February 2000 |
North Carolina Division of Pollution Prevention and Environmental Assistance |
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Recipes to Prevent Waste in the Restaurant
In the restaurant and food service industry, small daily savings often make the difference between long-term profit and loss. Owners and managers in this industry...
Company: King County Courthouse
Date: June 2002 |
King County Courthouse |
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Restaurant Waste Reduction Manual: A Step-by-Step Approach to Developing a Waste Reduction Campaign
Waste reduction is a dynamic process. Many restaurants have been very successful with waste reduction. This Full Circle Resources manual provides all the information needed,...
Company: Bridging The Gap
Date: June 2000 |
Bridging The Gap |
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Selling to Restaurants
Locally grown food is gaining in popularity among chefs in upscale restaurants. Chefs buy from local farmers and ranchers because of the quality and freshness...
Company: NCAT
Date: July 2004 |
NCAT |
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Local Food Connections From Farms to Restaurants
Through direct marketing of their products, Iowa farmers and producers are forming a stronger connection with their customers and obtaining premium prices for those products....
Company: Iowa State University
Date: June 2002 |
Iowa State University |
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Fast Food Restaurants Help the Environment and Our Children's Future by Using Processed Chlorine Free Products
This article informs that fast food restaurants like McDonalds, Wendy's and Burger King are using environmentally friendly, processed chlorine free food service products from Processed...
Company: Chlorine Free Products Association
Date: September 2004 |
Chlorine Free Products Association |
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Co-alignment between Environment Risk, Corporate Strategy, Capital Structure, and Firm Performance: An Empirical Investigation of Restaurant Firms
The importance of testing the co-alignment model has been emphasized by several researchers in the past. This study is an attempt to test the model...
Company: Virginia Polytechnic Institute and State University
Date: May 2002 |
Virginia Polytechnic Institute and State University |
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Hospitality in the Age of Terror
This article takes a comprehensive look at the impact of terrorism on the hospitality industry now and in the future by one of the world's...
Company: Hospitality Sales and Marketing Association
Date: September 2004 |
Hospitality Sales and Marketing Association |
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Evolution in Electronic Distribution: Effects on Hotels and Intermediaries
This report first discusses the various players in the rapidly evolving landscape of electronic distribution, and then examines the factors driving the changes. Next, the...
Company: Cornell University
Date: June 2003 |
Cornell University |
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How to Use Customer Complaints to Your Advantage
In hotels, restaurants, and other hospitality industries customer complaints are events are inevitable. No one is perfect and there will always be the occasional customer...
Company: Hospitality Sales and Marketing Association
Date: November 2002 |
Hospitality Sales and Marketing Association |
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The Competitive Market Structure of the U.S. Lodging Industry and its Impact on the Financial Performance of Hotel Brands
The primary objective of this paper is to explore the relationship among various market structure constructs (consisting of barriers to entry, competition, growth, and market...
Company: Virginia Polytechnic Institute and State University
Date: April 2002 |
Virginia Polytechnic Institute and State University |
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An Evaluation of Guests Preferred Incentives to Shift Time-Variable Demand in Restaurants
Since the operational elements of restaurants differ from those of airlines and hotels, restaurants cannot simply apply the same revenue management strategies as those used...
Company: Cornell University
Date: February 2004 |
Cornell University |
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Effects of New York's Smoke-Free Regulations: Effects on Employment and Sales in the Hospitality Industry
Several New York State counties have implemented smoke free- restaurant regulations since 1995, and statewide regulations that eliminate smoking in most indoor public places including...
Company: Cornell University
Date: June 2003 |
Cornell University |
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Travel Profile
This is a template for travel profile.
Company: Microsoft
Date: April 2002 |
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Travel Request Form
This is a template for travel request form.
Company: Microsoft
Date: March 2002 |
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