White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
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White Paper The business value of Portal for Telecommunications- Telco ROI Framework Learn more about the benefit areas and value propositions of a web portals for telecommunications in this sample Telco ROI framework.

Tags: Benefit, Telephony, Telecommunications Company, Telecommunications, Telecom & Utilities

Sponsored by: IBM
Date: June 2009
IBM
White Paper The 2009 Handbook of Application Delivery Ensuring acceptable application delivery will become even more difficult over the next few years. As a result, IT organizations need to ensure that the approach...

Tags: Handbook, Management, Riverbed Technology Inc., Strategy

Sponsored by: Riverbed
Date: September 2009
Riverbed
Book Chapters Is Your Enterprise Architected for Tomorrow's Growth? Today's business climate makes it imperative that organizations make the necessary plans for tomorrow's growth. Implementing an Enterprise Architecture can be a necessary, but...

Tags: Booklet, Data Management, Databases, Electronic Arts Inc., Enterprise Software

Sponsored by: Sybase
Date: November 2009
Sybase
White Paper Top 10 Strategies for Managers of Mobile Workers By 2011, the mobile workforce in the U.S. is expected to reach 120.1 million people. Embracing this trend is more of a question of "how"...

Tags: Advertising & Promotion, Workforce, Worker, Strategy, Recruitment & Selection

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
White Paper Phased Retirement Some people scale down the number of hours they work, others scale down their job responsibilities. Still others retire then are hired back in some...

Tags: Career, HR.com, Human Resources, Professional Development, Recruitment & Selection

Company: HR.Com
Date: May 2000
HR.Com
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White Paper Re-Re-Re-Retiring The article says for the employee, the time to begin active and committed retirement planning is the first day on the job, not one month...

Tags: Benefits, Government, Human Resources, Long-term Care, Payroll Solutions

Company: County News Online
Date: September 2002
County News Online
Case Study Phased Retirement Mutually Beneficial The case study says that even in the current economic environment, Employment Policy Foundation (EPF) research forecasts a labor and skill shortage of up to...

Tags: Benefits, HR.com, Human Resources, Labor, Management

Company: HR.Com
Date: April 2003
HR.Com
Case Study “Common Wisdom” Challenged in Putnam Poll There was little surprise in participant plans for the next 12 months – 98% said they planned “no change” in their retirement accounts. While that... Company: Asset International
Date: January 2003
Asset International
White Paper Employer-Sponsored Retirement Plans The article discusses about the various employer-sponsored retirement plans. A 1999 study by National Small Business United and Arthur Andersen revealed that only 28 percent...

Tags: 401(k), 401(k) Plan, Benefits, Finance, Human Resources

Company: AllBusiness.com
Date: January 1999
AllBusiness.com
Case Study New Retirement Savings Opportunities Maximum deduction limits for employer contributions to private sector retirement plans have been increased. Individual account/defined contribution plans were previously limited to an aggregate deduction...

Tags: Benefits, Compensation, Deduction, Human Resources, WN & J

Company: WN & J
Date: January 2002
WN & J
White Paper Do You Really Save Money Using a Prototype Retirement Plan? Retirement plans must be in writing. The two major types of plan documents are (i) a plan sponsored by an organization for adoption by its...

Tags: Employer, Retirement Plan, WN & J

Company: WN & J
Date: September 2002
WN & J
White Paper Do You Really Save Money Using A "Prototype" Retirement Plan? The marketing of qualified retirement plans and the methods of establishing plans has increased in the last several years. This article describes different ways a...

Tags: Marketing, Marketing Research, Retirement Plan, WN & J

Company: WN & J
Date: February 2000
WN & J
White Paper Maintaining At-Will Employment Status An employer often faces many hurdles when deciding whether to terminate an employee. Both state and federal statutes preclude an employer from discharging an employee...

Tags: Benefits, Employee, Enterprise Software, Healthcare, Human Resources

Company: WN & J
Date: October 1999
WN & J
Case Study Retirement Case Study II An automotive parts supplier, with plants in multiple states grew rapidly as the result of acquisitions, growing to 5,000 employees. As a result of this...

Tags: Business Operations, Corporate Law, Finance, Gallagher Benefit Services, Investment

Company: Gallagher Benefit Services
Date: January 2003
Gallagher Benefit Services
Case Study Managing The Management The deal had a purchase price of £620 million and was the largest management buy-out in 1997 – over 10 territories were involved. Our clients...

Tags: Benefits, Human Resources, Management, Payroll Solutions, PWCglobal.com

Company: PWCglobal.com
Date: February 2002
PWCglobal.com
White Paper Meet Needs Of Older Workers To Avoid Brain Drain Companies may be subsidizing their own corporate brain drain if they offer generous early retirement plans instead of finding ways to retain their graying senior...

Tags: Worker

Company: Gruner + Jahr USA Publishing
Date: April 2000
Gruner + Jahr USA Publishing
White Paper Retirement Plans. HR should help employees start planning for retirement long before their final days on the job.Planning for retirement involves more than redistributing the assets in...

Tags: 401(k), Society For Human Resource Management, Social Security, Retirement Plans, Retirement

Company: Society for Human Resource Management
Date: July 2003
Society for Human Resource Management
White Paper American Express Retirement Services American Express has been a leader in the retirement planning industry, starting with personal retirement planning through a financial advisor in 1957. They understand the...

Tags: American Express Co., American Express Retirement Services, Finance, Financial, Financial Accounting

Company: Asset International
Date: January 2003
Asset International
White Paper New Safe Harbor Tax Explanation for Distributions from Qualified Retirement Plans An employer is required by law to provide a written notice to each participant who receives a distribution from a tax-qualified retirement plan. The notice...

Tags: Finance, Financial Planning, Free Trade, Pillsbury Winthrop, Retirement Plan

Company: Pillsbury Winthrop
Date: January 2002
Pillsbury Winthrop
White Paper New Retirement Plan Dollar Limits for 2002 This article is about the Internal Revenue Service which announced the new cost-of-living adjusted dollar limits that will apply to tax-qualified retirement plans for 2002....

Tags: Finance, Financial Planning, Free Trade, Pillsbury Winthrop, Taxes

Company: Pillsbury Winthrop
Date: December 2001
Pillsbury Winthrop
White Paper Pension Reform Provisions In The Small Business Job Protection Act Of 1996 Affecting Qualified Retirement Plans The article is about the Pension reform proposals that have been languishing in Congress every year for the last several years finally became law when...

Tags: Benefits, Human Resources, Payroll Solutions, Pension, Pillsbury Winthrop

Company: Pillsbury Winthrop
Date: January 2000
Pillsbury Winthrop
White Paper New Deadline to Deposit 401(K) Contributions. This article is about the New Rule for Pension Plans. In an effort to stop companies' misuse of their employees' 401(k) contributions, the Department of...

Tags: 401(k), 401(k) Plan, Benefits, Finance, Human Resources

Company: Pillsbury Winthrop
Date: January 1998
Pillsbury Winthrop
White Paper Pension Benefits For Multinational Employees This memorandum outlines our suggestions regarding the treatment of multinational employees; that is, employees who transfer between countries and retirement programs during their careers with...

Tags: Benefits, Career, Employee, Employer, Human Resources

Company: Pillsbury Winthrop
Date: January 1998
Pillsbury Winthrop
White Paper Early Retirement Programs This memorandum discusses some of the principal legal issues that an employer must consider in planning an early retirement program.The legal advantages of a voluntary...

Tags: Early-retirement Plan, Employer, Human Resources, Pillsbury Winthrop, Termination

Company: Pillsbury Winthrop
Date: January 1997
Pillsbury Winthrop
White Paper Employer Awareness, Support of Employees Facing Caregiving Issues Wanes Today, one in four workers in the U.S. has some elder care responsibility. By 2005, nearly half of all workers are expected to assume the...

Tags: HR Web Centre, Worker

Company: HR Web Centre
Date: November 2001
HR Web Centre
White Paper Individual Retirement Accounts "An IRA is the most basic sort of retirement arrangement. People tend to think of an IRA as something that just individuals do (hence the...

Tags: Finance, Financial Accounting, Internal Revenue Service, IRA, Operational Accounting

Company: Internal Revenue Service
Internal Revenue Service
White Paper Small Business Resource Guide - Starting Your Business - Retirement Plans for Small Businesses Planning for and providing retirement benefits for you and your employees starts with choosing the right retirement plan for your small business. Choosing is...

Tags: Internal Revenue Service, Retirement Plan, Small Business, Stage

Company: Internal Revenue Service
Internal Revenue Service
White Paper IRAs/Retirement Plans Taxpayers will find many changes affecting their retirement planning as a result of the Economic Growth and Tax Relief Reconciliation Act of 2001 and regulations...

Tags: Finance, Financial Planning, Free Trade, Internal Revenue Service, Taxes

Company: Internal Revenue Service
Date: January 2003
Internal Revenue Service
White Paper Retire with a PLAN As per the article there is a life cycle to a retirement plan. The first phase, choose - when a company or individual starts to...

Tags: Internal Revenue Service

Company: Internal Revenue Service
Date: July 2002
Internal Revenue Service
White Paper Retirement Plan Life Cycle Every retirement plan has a life cycle, with four distinct stages through which the plan evolves. Before starting a plan, you may want to learn...

Tags: Retirement Plan

Company: Internal Revenue Service
Internal Revenue Service
White Paper Payroll Deduction IRA "The Payroll Deduction IRA is probably the simplest retirement arrangement that a business can do. In fact, no plan document need be adopted under...

Tags: Finance, Operational Accounting, Payroll, Payroll Solutions

Company: Internal Revenue Service
Internal Revenue Service
White Paper Choosing a Retirement Plan: SEP Simplified Employee Pensions (SEPs) provide a simplified method for employers to make contributions to a retirement plan for their employees. Instead of establishing a...

Tags: Benefits, Finance, Human Resources, Internal Revenue Service, Investment

Company: Internal Revenue Service
Internal Revenue Service
White Paper Choosing a Retirement Plan: 401(k) Plan With a 401(k) plan, employees can choose to defer some of their salary. So instead of receiving that amount in their paycheck, the employee...

Tags: 401(k), 401(k) Plan, Benefits, Finance, Human Resources

Company: Internal Revenue Service
Internal Revenue Service
White Paper SIMPLE 401(k) Plan A type of defined contribution plan available to the small business owner with 100 or fewer employees. Under a SIMPLE 401(k) Plan, an employee...

Tags: 401(k), 401(k) Plan, Benefits, Employee, Finance

Company: Internal Revenue Service
Internal Revenue Service
White Paper Defined Benefit Plan According to the Pension Benefit Guaranty Corporation, there are about 38,000 insured defined benefit plans today compared to a high of about 114,000 in 1985....

Tags: Benefit Plan, Benefits, Human Resources, Internal Revenue Service, Payroll Solutions

Company: Internal Revenue Service
Internal Revenue Service
White Paper Employees Retirement System "The Employees Retirement System (ERS) began administering retirement benefits for State of Georgia employees on January 1, 1950, as provided by laws enacted through the...

Tags: Benefits, Human Resources, Member

Company: ersga.org
ersga.org
White Paper Public Employees' Retirement System Member Handbook The purpose of this paper is to provide you with information about the retirement system to assist you in making decisions concerning your future and...

Tags: Benefits, Human Resources, Public Employees, Retirement System

Company: the Division of Pensions and Benefits
Date: January 2003
the Division of Pensions and Benefits
White Paper Retirement payment options To plan for a successful retirement, you must be familiar with the retirement payment options available to you from the retirement system. You should also...

Tags: Benefits, Finance, Human Resources, Operational Accounting, Payment

Company: the Division of Pensions and Benefits
Date: June 2003
the Division of Pensions and Benefits
White Paper Applying for Retirement You should inquire about retirement at least six months before your retirement date. This will give you enough time to review your benefits and options....

Tags: Benefits, Human Resources, Retirement

Company: the Division of Pensions and Benefits
Date: January 2002
the Division of Pensions and Benefits
White Paper Your Retirement Checklist When planning for a successful retirement, it is important to give yourself enough time to review your benefits and options. The time frames in this...

Tags: Benefits, Human Resources

Company: the Division of Pensions and Benefits
Date: February 2002
the Division of Pensions and Benefits

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